Distribuidores FIAT Chrysler | Autos Elegantes de Pachuca - 42083 Pachuca de Soto

Excellent attention received from the staff and the waiting time was minimal.

Unfortunately, as in many dealerships, the ram 700 inventory is only by order. Something not very flattering if you want to make use of the lease so that the ISR does not hit you too much

Terrible service. They deliver it dirty. And if you did not have noises your car they deliver it to you doing them. And they just turn off the sensors and they do not solve the problem. But how well do they charge ...?

we bought a fiat car with this branch which was supposed to be brand new from the agency and the machine icon came on and it needed to be repaired in an emergency, I asked the agency to exchange it for another, which they told me they couldn't . This seems outrageous to me and lacks ethics of the agency, I inform you so that you do not buy in that agency since now I doubt the origin of the cars and that they are really new

Attention please because it is embarrassing that this happens: My mother-in-law bought a Fiat Argo 2022 car and picked it up on May 4 at 2:00 p.m. and it turns out that at 5:30 p.m. when she returned home, the engine light and another letter H light announced on the dashboard. To your surprise since a new car should not have any faults!!!!!! , reported it to the sales agent, who, although he behaved in a friendly manner, cannot give a solution to the fact of changing the unit that for obvious reasons my mother-in-law requests to change the car. My mother-in-law is an adult over 70 years old with hypertension and we hope someone can support her.

*** POS HERE WE WALK WORKING IN PURE SHAME IN PURE SACON ***

Well!! I just took my unit to preventive maintenance service and it took me Only 15 minutes to inventory and receive me a very clean place and the Atn. Very friendly! Congratulations to all in this Agency God bless you ?

This agency is disgusting and what a pity that they make us believe that they are new cars, a family member had a problem and I share them with you. so stay tuned!!! My mom bought a Fiat Argo 2022 car and we picked it up on Wednesday, May 4 at approximately 2:00 p.m. at 5:30 p.m. When I was returning home, the engine light came on on the dashboard and another one indicated that it had to be checked. the engine, I reported it immediately to my sales agent expressing that for obvious reasons my request is to change the unit since *it is not possible that buying a new agency car* it was failing or having a factory defect for the reasons that they want and express I CANNOT RECEIVE IT because it is supposed to be new. They came to pick up the car, took it to the agency to "fix" it and changed some parts. I spoke with the general manager of Pachuca C.P. Sandra Dávila Hernández on Friday, May 6, however, she never assured me that they would make the guarantee effective by changing the car and she formally agreed to call today, Monday, May 8. She DID NOT DO IT, I had to speak on behalf from my mother since she is a 70-year-old person with hypertension and all this has already caused an increase in her blood pressure. The accountant did not take my call and maybe tomorrow she will communicate. I feel very helpless since it is not possible for a prestigious car agency to do this. Is it too much to ask that when you buy a new car, even if it is financed, it is in good condition again? Is it too much to ask that they respect the buyer? With a lot of effort, my mom put together for the hitch and they are not responsible for her car coming with a factory defect. I wish someone could help me.