Dollar Rent a Car - Venustiano Carranza
2.4/5
★
based on 8 reviews
Contact Dollar Rent a Car
| Address : | Avenida Cap. Carlos de Leon S/N Local 24 A, Peñón de los Baños, Venustiano Carranza, 15620 CDMX, Mexico |
| Phone : | 📞 +99 |
| Postal code : | 15620 |
| Website : | http://www.dollarmexico.com.mx/ |
| Categories : | |
| City : | CDMX |
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Alexis Guzmán on Google
★ ★ ★ ★ ★ Never rent in this site, it's a trash. They want to get much money
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Camilo Martinez on Google
★ ★ ★ ★ ★ Terrible experience. They ended up charging me 5 times the price of my reservation (literally) with hidden fees and lies about mandatory insurances.
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Alan Liang on Google
★ ★ ★ ★ ★ Terrible service! DO NOT RENT FROM DOLLAR / THRIFTY! Reservation was made to Dollar MEX, but no car available. Instead of apologizing for 3 hour waiting and inconvenience, they were lying about they don’t receive reservation. Another 3 groups had the same problem at the time!
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Lillie Jensen on Google
★ ★ ★ ★ ★ Horrible experience. We made a reservation before hand but still had to wait 2 hours for a car that was only similar to the one we had reserved. They charged us based on false currency exchange, telling us one amount and then several hundred dollars more came out of our bank account. Apparently the employees get commission so they lied to us and overcharged us for their own gain.
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Mariana de Martinez on Google
★ ★ ★ ★ ★ Terrible experience! They gave us a smaller car than what we had reserved and paid for. They said that there was nothing that they could do for us, they had no mini vans. Then, they tried to frame us when we returned the car. There was a dent on the car and they marked it has a scratch not a dent, so they were telling us that we had had an accident with the car. Good thing we had taken pictures of it. Never use Dollar Rent a Car company in Mexico City!!
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Anne-Lise Thielin on Google
★ ★ ★ ★ ★ Basically they are thieves. We had a reservation through rentalcars which was already paid. The driver credit card didn't go through for the deposit. Instead of trying to help us to find a solution (for example changing the driver as someone else had a credit card which would have worked), the guy didn't do anything of "fear of being fired". He wouldn't call his boss because it was his day-off. In the end we couldn't cancel the reservation and lost it. We went ro another company.
Also this is not only us. There was a group at the time which also had partially paid their rental. The guy also never accepted their credit card because it was too new (edited in 2018)!!! They also had to go to another company and lost the money they had paid beforehand.
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David Manzano on Google
★ ★ ★ ★ ★ Don't waste your money here !!!. The cars are junk.
For any reason if you don't have any option, take your time to check the car in detail, specially the seat belts . The one I got was horrible dirty and some seat belts didn't work
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Ranulph Pack on Google
★ ★ ★ ★ ★ DO NOT RENT FROM DOLLAR / THRIFTY! We picked up a car from Mexico City and the front wheel was already badly damaged at pickup. We ended up with a puncture on the highway - this could have been VERY DANGEROUS! Dollar / Thrifty still tried to charge us for the damage to the wheel even though we had photos when we pick up the car. They are very DISHONEST and put money before safety. AVOID THIS COMPANY.
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