El Brujo - 77760 Tulum

Muy padre

Habitaciones muy confortables

Habitaciones muy agradables, disponen de todas las medidas para que tus necesidades queden cubiertas. El personal es muy amable y atento a cualquier problema. El único punto negativo es que no hay servicio de limpieza diario.

The location in downtown Tulum is great, right off the main road, and walkable everywhere. It's secluded. The design is beautiful, and the bathrooms are spacious with hot water. The pool area could be kept cleaner, but it's still lovely. The bed is comfortable. The security here is lax, and that made us both anxious. There was a couple standing outside for 2 hours one morning because the attendant wasn't there to let them in. They asked us to let them in, which was made us deeply hesitant. Every single time we went to open the gate we found that it had not been properly closed. The keys are made out of old screwdrivers, so you could easily get into the rooms, and there are no safes provided. The wifi also went out several times while we were doing monitored COVID19 tests, and we lost $60 because they weren't able to verify the results and needed to retest.