El Colombre - 29960 Palenque

Great service, Good people.

Many thanks to Oscar for the rest, relax and inspiring atmosphere of the hotel.

The rooms where fine The thig was the breakfast to expensive for the really small quantity

There were many ants in the room. Many ants were in bed. We wanted to change the room. Room exchanged us. But the owner says we are spoiled and do not recommend us. Terrible behavior. Accommodation I do not recommend.

Terrible and I wouldn't recommend it to anyone. It offers many things in its add but they're all broken or no longer available. The worst experience we had was the actual manager or supervisor Nadia who seems all sweet in the beginning and then she goes hard sales on you. When you don't play to their tune they're ready and capable to embarass you in front of the guests. We were overcharged and double charged there! When we asked for an itemized bill for everything we bought there we were promissed it the following day but unfortunately never got that as the supervisor was too drunk to remember. Also asked for a taxi for early in the morning (4.20am) in order to catch a bus for our next flight from Villahermosa (2h drive from Palenque). Trust me you don't want to miss a plane in Mexico. The supervisor assured the taxi was booked but it never came so we had to, literaly, run through the pitch dark bush and find our way to the bus station. Nightmare experience. These guys also call themselves eco and all organic!! Don't fall for that as most hotels in the area use this trick. Their rooms are dirty as dirt can be, spiders, lizzards, broken toilet tank, etc. Avoid!!!

This was one of the best experiences I had in my trip. Nadia is an amazing woman, anyone would be lucky to come across. The staff was attentive, kind, and hospitable; the pool is great, as are the huts. I wish I could stay longer :)

Worst experience ever Do not volunteer there the owner is rude an impolite

On the day I had decided to leave, I packed my bag, and then thought «But why? It is so nice here» - and I stayed one more night. Very good place to stay in Palenque. Outside the town, quiet, surrounded by nature (howling monkeys, guacamayas, colibris, lots of birds, big trees). Everything is very clean and well kept: cabaña, garden, terrace, swimming pool. Marisol, the owner, is very friendly and helpful - and cooks excellent food!. I felt like at home. She has been working as a tourist agent in the United States and Mexico, so she knows very well what her guests like and need. She can help you to organize tours to Yaxchilan, cascadas, etc., with operator coming to pick you up at the hotel. It is a bit distant from the town (which for me was a good point) and the ruins, but Mariso, or Alberto, picked me up at the bus terminal, drove me to the ruins (and then I walked back), drove me to town and again to the bus terminal. It is also easy to come back by taxi. And if you have a car, it we will be even more perfect! I warmly recommend and would definitely stay there again.