El Globo Tlalpan - Tlalpan

They made me train twice. They gave no directions before. Apparently one has to take the bread but there are no trays. I needed a paper cup and they didn't want to give it to me. They are numbered, they say. To give the Wi-Fi password, he was neither courteous nor friendly. Two stars: one because the cupcakes are good and the other because there was a very pretty client. I do not return. Too expensive to endure bad treatment.

Great variety of first class bread and good service

The delicious cupcakes as always, my family and I were determined to have coffee and eat some cupcakes at their place, but first we did not see anyone either in the place or in the area to order coffee, I decided while looking at what cakes there were and opened the rotating cupcake display. Suddenly a young lady came out speaking to me in an unkind tone and saying that she could not take the cakes with her hand (which she was not doing) and she did not let me explain it to her, nor did she answer the question I asked her and just repeated and repeated. in its ugly tone, the order to take the tray and the tweezers. My husband said that he no longer wanted anything and he left very angry, I bought only 3 pieces of the 6 that I planned to take, that because I promised my daughter to buy it for him. And we no longer drink coffee and it left a bad taste in our mouths. I have always bought in the balloons, in the one in the Valley, in the Morisko, in Seville (when it existed) at the airport, in Polanco, the Plaza la Rosa, and many others that I have passed through, I am faithful to the brand, but I had never been treated like this. I got so nervous and upset that my tweezers fell off and another younger lady came by and asked if I would help and handed me other tweezers. They must be careful about customer service. Today they lost a sale that could have been triple, multiply it by all the stores that have this problem and for 365 days a year, other times they will lose the sale of a birthday cake and other times a bag of bread. But it shouldn't be like that.

Terrible, I bought pan de muerto for dry uber eats, hangover bread. Poor quality. One with an expiration label the next day, the other better they took it off.

The worst experience in a Globo branch (La Joya). One of the employees (whose name her colleagues refused to give me) dared to go out and demand that I not use the parking lot if I could not buy "bread". Of course I had already made my purchase and I just waited a few minutes in the parking lot, but I really thought the classist comment from the employee was completely absurd. Hopefully the company does not endorse this reprehensible attitude.