Estafeta - 29050 Tuxtla Gutiérrez

TERÁN SCAM. I had to leave Mexico, I asked my brother to please pick up the package and I sent him a power of attorney with my digital signature (I did everything by cell phone using Word application) and you know that the signature does not come out all right and I also sent him a copy of my voter ID. A woman who works there did not want to receive it because the signature was not the same as the credential and second because she did not have my email, ok. My brother returns all desperate (because if not the package they will also return quickly) and he asks me to do it again adding my email and my signature the closest thing to my credential, then what I did was print the sheet and make my signature and send it by scanner to my brother's mail. The thing is that he arrives with the paper already corrected and the same woman said that she was not going to receive it because it was in a photo (which she did not specify before how she wanted the paper) And my brother all upset that he was not going to come back a 3rd time. Anyway, the kind boy listened to everything and said that if he was going to receive it as it was and gave him the package ... the truth is that the boy then gave a solution to the problem. If only there were employees who try to help the customer and be more efficient, everything would be better. Bad for that girl who had to get her partner to solve everything.

Terrible service, the staff does not want to take good care of you, for everything they put an excuse, I went to 3 shipping companies and this one gave me an excuse to send 3 bottles of a liter each of My Traditional and Delicious ROOT SYRUP ... water, that it would break, that it would spill and they are not responsible ... As the receptionist already knows how those who move things are, that is why they were NOT responsible ... There is no place to park, the space is small and they do not have air conditioning ... POOR PACKAGE SERVICE ....

Terrible service, they don't open on time, I needed a little tape and they didn't provide it, there is no customer service, all reluctantly. Terrible would not return.

Bad service, they take time to attend and instead of giving you a solution they tell you to file a complaint, you go to the warehouse and you have to wait more than 20 minutes under the sun.

In this establishment, the staff that attends them give very bad attention, I have had to listen and be treated badly on more than two occasions, as if they were doing us the favor of sending our packages, I do not recommend it

It is not a very good service, they labeled my packages as difficult to access and my packages did not arrive at my address, I had to go to the offices and to the warehouse (which by the way is a very bad call technique and they make you wait 15 minutes for them to come out to deliver your package). My husband has received other packages directly to my home without any problem. I don't understand why now they come out with "difficult access"