Grand Fiesta Americana Guadalajara Country Club - 44630 Guadalajara

This is one of the place you never going to forget.. Why because de Buffet.. Has an excellent quality Top of the line and Flavor and the Restaurant is 5 stars.. and A great View

The service was good, however we left by accident something on the fridge and they said they never saw anything. It was very disappointing because we know for a fact we left if by accident and they did not do anything about it. Extremely disssapointed. The manager said that maybe I left it somewhere else, but that was the only place we stayed at and put the item in the room’s fridge.

Great experience, very quiet rooms, excellent customer service

Positive: Amazing staff! Made you feel extremely welcomed and very centrally located!!

This is a wonderful location near many interesting restaurants. We had the buffet breakfast at the hotel's "4 Estaciones" restaurant and it was one of the finest meals I have ever eaten. The staff were very friendly and helpful. If you are staying here, try eating at "Mui Mui" within walking distance, an upscale Asian restaurant with a beautiful garden setting @ São Paulo 2367-D.

The Best Hotel in Guadalajara. I stay here every single time I visit Guadalajara and every time is Amazing. Great customer service, always clean and Delicious food. Great breakfast buffet. Spacious Master Suite and Jasmin at the Concierge desk, always ready to help to make your stay the best every time.

Very nice and clean hotel the people are great they serve you well and they are very attentive. Breakfast buffet. Is something like the European breakfast I had in Germany it was a pleasure to be there. The two gentlemen I went with had never been to Mexico they loved it they loved the meals at the hotel also very much

Let me preface this review by saying the hotel property itself and the staff were great! My issue is I booked a club king party room because in the description of the room it says that room gives you access to the grand club lounge which is on one of the top floors overlooking the city and offers complementary breakfast, cookies and beverages during the day and a variety of appetizers house wine and beer in the evening. I paid $150 per night for that room, a normal room with a king bed would’ve been $90 per night but I elected to Book the club king party room because of the access to the grand club lounge. Upon check-in the receptionist said the club lounge wasn’t open and I said that’s OK we’re tired, what time does it open? she responded that it has not been open for over two years!? She apologized and said she would throw in a couple of complementary breakfast buffet vouchers which are $18 each. So I spent an extra $180 for the king room that gives access to the lounge and in return I got a $36 breakfast voucher. Once again the property itself and the staff were great but I’m having a hard time getting the bait and switch taste out of my mouth. I highly suggest you save your money and just book the regular king room and not the club king party room because there is no advantage to it whatsoever. Management, if you’re listening, if the lounge has been closed for over two years then please update your website and don’t list that as a benefit for spending more on a room.