Grúas Santana - 48340 Puerto Vallarta

First I spoke to find out about my vehicle, they told me to go to transit to release and with the release, I already paid that when I left, they told me that a copy of the IFE was missing, and they charged me to drag and maneuver my question how to get on the crane without maneuver or as I did not understand and the truth is very expensive. From the mouth Tomatlán 2300.

Horror how they treat your car, then they don't even find it, terrible service

Terrible service, it is unfortunate that I boasted more than 40 years of experience and "quality" service on Friday, November 27, 2020, the municipal traffic officer in downtown Puerto Vallarta raised an infraction to the car that I parked online yellow (infraction that I agree), but being present the operator of his cranes and without having started towing and hitching work, he demanded me to pay the "flag" for 600 pesos which did not correspond since there were not yet towing maneuvers in the mentioned car, when commenting on this and with my three underage children on board the vehicle, the mobility officer asked me to hook up the vehicle with the three children on board, then I had to pay to release the vehicle 900 pesos of drag, 100 pesos of inventory more 175 pesos of VAT because I asked them for an invoice (document that has not yet reached my email), a total of 1265 pesos that did not come, however, when picking up the vehicle, he noticed that the steering wheel's address And it is crooked, which when taking it to the mechanic shop for review, they realize that the damage is due to the poor coupling of the crane since they damaged the rear tie rod of the car, which generated balls in two of my tires, the tires that had good life still on their faces, so I had to pay more accommodation, food and the composure of the vehicle, only from the composure of the vehicle they were around 4000 pesos, I called the owner of the company and he told me that he would contact me to see what He resolved but I do not know he contacted me again, it is unfortunate that due to his ambition he lent himself to that corruption, exercises negligence and endangers the economy and even the lives of people. The process will continue in PROFECO

Terrible and what follows, they hit me on the car, it has faults behind its trailer, I emphasized the hits that before were not even on the sheet where they as sure write the blows that it already has and threatened and intimidated me, a real disgust

It is outrageous to go to Puerto Vallarta and that they pick up your car and do not respect the service hours 2 hours waiting for them to give me my car the service of 800 pesos at Easter costs 2900 to take the car from someone haha ​​it is a mockery definitely lousy service