Grupo Alberquero SA de CV - 62584 Tres de Mayo

1/5 based on 2 reviews

Contact Grupo Alberquero SA de CV

Address :

P.º de los Burgos 5-Interior C y D, Las Animas, 62584 Tres de Mayo, Mor., Mexico

Phone : 📞 +777
Categories :
City : Mor.

P.º de los Burgos 5-Interior C y D, Las Animas, 62584 Tres de Mayo, Mor., Mexico
M
Mariana López on Google

Pésimo servicio, si tienen otra opción, mejor! pero eviten a a toda costa comprar con ellos. Me llevé el susto de mi vida y mi compra fue una muy mala experiencia, el día 30 de Julio realice una compra de paneles solares por un precio bastante elevando (estuve ahorrando algún tiempo para hacer esta compra) Pagué EN SU TIENDA con SU TERMINAL y me dieron fecha de entrega para el día siguiente, para lo cual ya había pagado personal para que acudiera a mi casa a hacer la instalación, Ellos comenzaron a retrasarse hasta dos veces dando excusas como que tenían problemas con el trasporte hasta que una tercera vez me dijeron que no me iban a entregar nada porque el dinero que ellos cobraron con su terminal no había caído a su cuenta y que no me iban a entregar nada hasta que el dinero se viera reflejado en su cuenta, llamé a la gerente a que me diera una explicación y de manera poco profesional y grosera me dijo lo mismo de que ellos no tenían el dinero y que le hiciera como quisiera, le dije que la iba a reportar a profeco y se burló de mi diciéndome que hiciera lo que quisiera pero que no me iban a dar nada y que en profeco solo iba a perder mi tiempo porque me iban a tener dando vueltas y que de todos modos no le iban a cerrar su negocio por una persona como yo, así me estuve peleando hasta ayer 8 de agosto, fui a la profeco y me dijeron que esta tienda tiene muchos problemas así y que con mis notas y recibos ellos estaban obligados a entregarme mi producto, cuando por alguna razón me llamaron para decirme que habían decidido finalmente entregarme mis paneles pero que debía estar en mi casa a tal hora y yo personalmente, cuando me los entregaron la persona que los transportaba tenía la orden de que yo firmara de recibido antes de si quiera enseñarme la mercancia, a lo que me negué, insistió mucho que ese era el protocolo que firmara antes de si quiera ver los paneles, finalmente accedieron a entregármelos para después firmar y para cerrar todo esto me dijeron que quería una copia de mi identificación con todos mis datos a esto también me negué ¿para qué quería mis datos?. En fin no lo recomiendo
Terrible service, if they have another option, the better! but avoid buying at all costs with them. I took the scare of my life and my purchase was a very bad experience, on July 30 I made a purchase of solar panels for a fairly high price (I was saving some time to make this purchase) I paid IN YOUR STORE with YOUR TERMINAL and They gave me delivery date for the next day, for which I had already paid staff to come to my house to do the installation, They began to delay up to twice giving excuses as they had problems with transportation until a third time I They said that they were not going to give me anything because the money they charged with their terminal had not fallen into their account and that they were not going to deliver anything to me until the money was reflected in their account, I called the manager to give me an explanation and in an unprofessional and rude way he told me the same thing that they did not have the money and that I did what he wanted, I told him that I was going to report it to a prophecy and he made fun of me telling me to do What I wanted but that they were not going to give me anything and that in prophecy I was only going to waste my time because they were going to have me going around and that anyway they were not going to close their business for a person like me, that's how I was fighting until yesterday, August 8, I went to the prophecy and they told me that this store has a lot of problems like that and that with my notes and receipts they were obliged to give me my product, when for some reason they called me to tell me that they had finally decided to give me my panels but that I had to be in my house at that time and I personally, when they delivered them to me the person who was transporting them had the order that I sign of received before they even show me the merchandise, to which I refused, insisted that That was the protocol I signed before I even saw the panels, they finally agreed to hand them over to me to sign and to close all this they told me that I wanted a copy of my identification with all m Is data to this also I refused, why did I want my data ?. Anyway I do not recommend it
A
Alexis Desjardins on Google

Es el peor servicio que he recibido por parte de un proveedor, aléjense de esta pseudo empresa! Contratamos sus servicios para que nos asesoren y de forma conjunta hiciéramos una alberca desde 0 se les dio el anticipo de todo lo que pidieron y les dimos todas las facilidades que solicitaron. Al casi terminar la alberca oh sorpresa! Todo está mal!, llevamos a un verdadero profesional y encontró un montón de priblemas! Pusieron tubería incorrecta, los equipos están instalados de manera errónea, hay filtraciones hacia el cuarto de máquinas lo que supondrá rehacer algunas partes de la alberca. El personal que trabaja para esta empresa es nefasto, no les importa que quede todo mal, sucio o mal instalado, se lavan las manos y no dan la cara. No compren ni contraten los servicios de esta tienducha! No me sorprende que la única otra opinión sea igual de mala!
It is the worst service I have ever received from a provider, stay away from this pseudo company! We hired their services to advise us and jointly build a pool from 0, they were given an advance payment of everything they asked for and we gave them all the facilities they requested. When the pool is almost finished, oh surprise! Everything is wrong! We took a real professional and found a lot of problems! They put the wrong pipe, the equipment is installed in the wrong way, there are leaks into the machine room which will mean redoing some parts of the pool. The staff that works for this company is disastrous, they don't care if everything looks bad, dirty or poorly installed, they wash their hands and don't show their faces. Do not buy or contract the services of this store! No wonder the only other review is just as bad!

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