Hampton Inn By Hilton Zacatecas - 98160 Zacatecas

The Pro's: hotel rooms are modern, comfortable bed, the hotel has plenty of parking spots and free complementary breakfast. The con's: A/C for the hallways and lobby was turned off and the local weather was hot, the hallways look dirty.

Predictable as usual. Not a bad thing. Great breakfast selection. Dinner was pretty good to. Try the Aztec soup, very good. Staff and front desk friendly and helpful. No complaints.

The staff was very friendly and accessible to share information with us in regards to area and places to visit since this was the first time we were visiting. The hotel was very clean and we enjoyed our morning breakfast. Good variety of hot food, good variety of fruit up to cereals, waffles, sweet bread, coffee and juice. We enjoyed our stay and if we have an opportunity to visit again, the Hampton Hotel woul be our first choice to stay again.

This is one of the most beautiful places to see in Mexico. Great town! Coming back again in November. Probably will stay at another Hotel. This one has a mediocre bed and it's hard to get a hold of the front desk for a washcloth.

Would give it a five star but the pillows are terrible! The AC is really noisy and doesn't let you sleep. The included breakfast is just a catch, it is the worse continental BF I have ever had, you either get chips with salsa or salty scrambled eggs with salsa! Staff is great, and the hotel itself is new and very nice.

We stayed a few days here with our visit to Zacatecas. Very nice and clean rooms with a very attentive staff. They kept us informed about safety and only allowed taxis that were known to them to be safe to use.

We've been staying at this Hampton Inn 4 times a year for 4-5 years. Back when it was newer, we liked it. Now, there is deferred maintenance; there are thin, worn out towels; in a room with 2 beds, there are 2 bath towels, 2 hand towels and zero wash cloths. In a room that can sleep 4, there is 1 plastic coffee cup and 1 regular coffee pack for their pitiful single cup coffee maker. What are the other 3 people supposed to drink or dry off with? In addition, plastic for any hot beverage is dangerous. Oh, the cheap cup sleeve is far too big the plastic coffee cup. The room has one small bottle of shampoo, no conditioner, no lotion. The mattress is hard and the room is small. We are Gold members and were not welcomed as such nor were we given our customary Gold member perks. Clearly there is no brand pride reflected by the manager, everything is just cheap. This hotel is NOT up to Hilton standards and shame on Hilton for continuing to include this mediocre hotel in their prestigious brand. This stay has made my attitude sour so in our future travels through Zacatecas, we will try the Fiesta Inn or City Express next door or travel to Fresnillo and stay again at the brand new IHG Avid hotel. 5/2/22 follow-up review: We just returned from Zacatecas and stayed at City Express on the way up and Fiesta Inn on the way back. What a strange coincidence that someone at the Zacatecas Hampton Inn commented about my initial review during this time....5 MONTHS LATER. Sorry, nope, we're sticking with the Zacatecas Fiesta Inn from now on and will continue to happily slumber at the lovely Hilton Garden Inn in Chihuahua, too. First and foremost, we are loyal Hilton members but not in Zacatecas.

I loved the hotel. The staff was very friendly!!! The room and restroom were very clean. They had a variety of food for breakfast. I will definitely be staying again!