Holiday Inn Cd. del Carmen, an IHG Hotel - 24180 Cd del Carmen
4.5/5
★
based on 8 reviews
Contact Holiday Inn Cd. del Carmen, an IHG Hotel
| Address : | Av. Aviacion 274, Benito Juárez, 24180 Cd del Carmen, Camp., Mexico |
| Phone : | 📞 +988 |
| Website : | https://www.ihg.com/holidayinn/hotels/us/en/ciudad-del-carmen/cmemx/hoteldetail%3Fcm_mmc%3DGoogleMaps-_-HI-_-MX-_-CMEMX |
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| City : | Camp. |
| Description : | Laid-back hotel with a low-key restaurant, an informal bar & an outdoor pool, plus free parking. |
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Todd Harper on Google
★ ★ ★ ★ ★ Three star is a joke for this hotel. Old, damp, noisy, and not at all what they would have you believe. No towels on arrival, no shower curtain, half a roll of bathroom tissue. Second day did not replace towels. Had to ask for coffee supplies for the room. Couch was obviously removed form the room leaving a big gap. Fixture leak, a/c not good. Go to the HI Express. This one is awful. I can't overstate how bad my room was.
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Mathue Omeara on Google
★ ★ ★ ★ ★ The best of food… clean … staff are very welcoming nice swimming pool … close to bars shopping centre love it there
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Beckhoose on Google
★ ★ ★ ★ ★ Really nice friendly door staff and front desk staff. Always helpful and always greet you with smiles and pleasantries.
The room was maybe a tad dated and needing some TLC, but the rooms were spacious, comfy bed and nice powerful shower.
The pool area was really nice, although can be difficult to grab a bed in the busy periods (mostly weekends)
The gym was really good with modern up to date exercise machinery.
My only bad point would be the restaurant area. I sometimes took breakfast, the food was ok, but the staff were slow in serving and never smiled. The decor in the restaurant area was drab and unappealing, so most nights I would eat out at the many nicer restaurants in the area.
The hotel is 5 minutes drive from the airport, and its a 10 minute drive to the North Beach or city centre
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Alexis on Google
★ ★ ★ ★ ★ I must to recognize the excellent effort to improve the quality of services:
More TV channels
New Lobby
Better Rooms
Lobby Staff excellent people.
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BengalTiger on Google
★ ★ ★ ★ ★ The Holiday Inn gives a resort like experience with great service. I like the old style architecture of the hotel. Great ambience. The rooms are very clean and maintained well. Great location, very close to the airport and lot of restaurants around this place. In house food is very nice as well.
Would definitely recommend to my friends to stay here.
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Daniel Palmer on Google
★ ★ ★ ★ ★ This was a normal holiday in. Pool was nice WiFi was good. It is in the middle of town close to the airport but I didn't hear a plane or any traffic at all.
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Lexi on Google
★ ★ ★ ★ ★ The restaurant team is really patient in taking on our orders even though we dont speak spanish. They also cater to our request even though its not on the menu.
I noticed too that if its only us Filipinos left in the restaurant, they switch the songs to Filipino ones which uplifted us since we are working far away from home. We are really happy about this. Minor details but this I give the team a thumbs up !!
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Dennis on Google
★ ★ ★ ★ ★ PROS
Very clean hotel - common areas and guest room.
Excellent COVID-19 health protocols in place.
Friendly and helpful staff.
Front desk and restaurant personnel speak English.
CON
Shower did not have hot water - less than luke-warm water temperature.
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