Hospital El Nevado - 50190 Toluca de Lerdo

The hospital is normal. The difference may be the care of doctors and staff.

The camel shop staff is very friendly and attentive as well as all the staff in general, my recovery was fast, thanks to the hospital and thanks to the doctors.

I went to orthopedics on April 2 and the treatment of Dr. Salvador Gómez was excellent... without pain when infiltrating my knee ?

A terrible place to go The training of the emergency duty doctor leaves much to be desired, it seems to me that it was Gustavo since in his notes he said that he reviewed everything about my pregnant wife and even the vital signs were invented, all false and without wanting to attend us My family member had his hand injured in the canalization and they did not pass the medications and even so they continued to apply them, without the cannula being properly in the vein To all this, the package that Ms. Guadalupe quoted us was a cesarean section with two days of hospital for approximately $ 17000 (only hospital obviously the fees of Dr. are very unrelated) and it was totally false at the time of paying it was more than double and never They were able to clear up my accounts, all that business was murky and dirty. We needed to withdraw since even the waiting time they were going to charge us so we agreed to pay a slightly lower amount of approximately $ 2000 of 'discount' the payment was made by card and the invoice was delivered for the correct amount ... But at the time to make the payment by card they charged approx $ 3000 more !!!! And there we go back to clarify the payment and they took approximately 3 days to return what they were stealing ... It is not against anyone, it is in favor of people who seek care and there are really better places with better treatment and cheaper, for example Venice.

The truth is very disappointed in the hospital, since January 13 I requested some copies of my baby's hospital file, both by email and by phone call and my husband went to the hospital twice to request it personally, today I arrived to go get the copies because my baby's surgeon told me that they were already there, and the rude and inept receptionist called NATALI DALILA did not know anything, and that part she HAD A LOT OF WORK to attend to and know about my request, I had to call the doctor so that she I said what to do… seriously!!!! And to top it off, the security guard came and stood by my side and my baby's, I asked him to keep his distance of one and a half meters due to the pandemic and the bald receptionist yelled at me telling him to talk to Mr. SORRY like that! !! It's a pandemic, you have to keep your distance and that guy was less than 30 cm from us, my husband had to push him away... Really, BETTER LOOK AT WHO YOU HIRE. I hope I never have to request your services.