Hospital Veterinario "Carolina Hernández" - 09100 Ciudad de México

Terrible place, they sell EXPIRED products (I leave the evidence), I went to ask for another product and it was also EXPIRED (I leave evidence); I bought a calcium for my dog ​​who was a mother recently and they gave me a calcium supplement in an EXPIRED state, I went to discuss it with them because my dog ​​began to have diarrhea and they did not give up the stools until they removed the EXPIRED supplement, they argued why supplement (that was not the problem, the problem is to sell EXPIRED products) and I gave it to him because when any living being after having a pregnancy or lactation process, they decalcify; They reviewed her (at no cost) and sent her medicine (which I paid for her damages), they argued that they would review articles to see if it was the cause, in short ... I took him to another veterinary clinic near the colony and it was indeed your product EXPIRED; They also argued that it was because the dog needed to be dewormed, it was not the ideal treatment because it would give her more diarrhea, or also that the food (she eats Diamond croquettes), the point was to separate herself from the problem they generated, the EXPIRED product I gave it to her without reviewing the expiration for having the confidence, but would definitely never return to that place, take care of your pets. ... I wonder if they eat expired things and think it won't harm them I bought it on June 21, 2021 and the product expired on October 2020, a long time to have that product for sale

wonderful care. Professional experts. Very kind and patient to explain in detail all the doubts you might have. Clean, tidy, nice place

The service was always attentive and very professional, I took my dog ​​from the emergency room when she was hit by a scooter and they did an ultrasound, pressure test, etc., then I took her to have a hygroma removed and in the same way the treatment was always very professional and very attentive with my little girl. She came out of surgery well and was delivered to me in excellent condition and walking. The costs are a little higher than the average, but they are not as priceless, apart from using inhaled anesthesia, which is safer. They did blood clotting studies, as well as X-rays to study the case well; This gave me a lot of confidence because when it came to trading with other doctors, they wanted to scrape down to the bone without studies, with nothing without guarantees of anesthesia ... As I said before, the cost is a little higher but the professionalism is worth it.

They change personnel often and they are not trained. They hurt my puppies when bathing them, they cut their nails badly and they bled a lot. That had never happened to them. They charge you in full but if they don't have perfume it doesn't matter, if they don't have the bandanas that they give them it doesn't matter either, if they don't have enough shampoo it doesn't matter, if you make an appointment they take care of you until they want very bad service

This veterinary clinic has the specialized team and highly trained staff to care for your pets. My dog ​​Rocky was operated 6 years ago for a nose tumor and to this day he is healthy and happy. X-rays, laboratory, analysis, surgeries, and many services. Highly recommended. The Director of the clinic is a patient, kind and professional person with a lot of vocation.

I tell you it is a bad hospital, since as many others say they are only interested in economics, my experience was attending 2 months due to problems with my dog ​​they took more than 10 thousand pesos from me in studies and visits to the specialist and they did not amount to ANYTHING! ! They are supposedly professional people, and they couldn't give me a diagnosis because I decided not to do any more studies and take it somewhere else. In reality their doctors are just talk and take advantage of the love we feel for our animals. Their prices are not cheap at all and yet they dare to be outraged because you claim a good service. If it were up to me, I would have destroyed the place, my dog ​​was already very complicated and they made me lose 2 months due to his greed and lack of empathy. A complete shame that it is said to be a veterinary hospital with "specialties" its only specialty is to make money.