Hotel Cabañas Claro de Luna - 32200 Creel

4.3/5 based on 8 reviews

Contact Hotel Cabañas Claro de Luna

Address :

Avenida Gran Vision 718, Fraccionamiento Cumbres, 32200 Creel, Chih., Mexico

Phone : 📞 +88
Categories :
City : Chih.

Avenida Gran Vision 718, Fraccionamiento Cumbres, 32200 Creel, Chih., Mexico
V
Viridiana Sosa on Google

Seré objetiva, con el fin de que ayude a mejorar el servicio e infraestructura. A continuación los puntos a mejorar 1.- en la página principal puedes seleccionar desayunos y tours. Cuando hablo por teléfono, me dicen que eso lo veíamos aquí al llegar. Pues resulta que la señorita de recepción, me dicen que no hay desayunos y que para los tours mejor fuera a la plaza para más información. El punto es, que si no tienen desayunos ni tours, mejor lo quiten de la página. O en caso de que si hayan tours y desayunos, informen al personal, que por cierto son muy amables, pero no están bien informados. 2.- los números de teléfonos tardan mucho en contestar, de hecho yo ya no me pude comunicar con la dueña desde que llegué. 3. la limpieza deja mucho que desear, el lavamanos tiene moho, la cortina del baño también, el agua no se va cuando te estás bañando. Y las paredes de las regaderas hace mucho (se nota) que no las tallan, tuve que acercarme a recepción los días que estuvimos hospedados, para que nos dieran papel de baño y toallas limpias. Además de que no lavan los baños diarios, ojo, no se trata de perjudicar el trabajo de nadie, es para que pongan más atención. El precio es bueno
I will be objective, in order to help improve the service and infrastructure. Here are the points to improve 1.- On the main page you can select breakfasts and tours. When I speak on the phone, they tell me that we saw that here when we arrived. Well, it turns out that the lady at the reception told me that there are no breakfasts and that for the tours it was better to go to the square for more information. The point is, if they don't have breakfasts or tours, they'd better remove it from the page. Or in case if there are tours and breakfasts, inform the staff, who by the way are very friendly, but they are not well informed. 2.- the phone numbers take a long time to answer, in fact I could no longer communicate with the owner since I arrived. 3. Cleanliness leaves a lot to be desired, the sink has mold, the shower curtain too, the water doesn't go away when you're bathing. And the walls of the showers have not been carved for a long time (you can tell), I had to go to reception the days we were staying, so that they would give us toilet paper and clean towels. Besides that they do not wash the daily baths, be careful, it is not about harming anyone's work, it is for them to pay more attention. The price is good
S
Sara Magliokita on Google

La habitación es de buen tamaño, los colchones son viejos, la cortina del baño tenía mucho moho. La atención brindada deja mucho que desear porque no prendía el calenton y la respuesta fue que no sabían como funcionara y si no se podía pues no había más habitaciones disponibles para cambiarnos, ósea no está capacitado el personal. Esta bien ubicado si tienes auto para moverte a la calle principal e ir a los restaurantes, sino vas en auto mejor busca un hotel en la calle principal.
The room is a good size, the mattresses are old, the shower curtain was very moldy. The care provided leaves much to be desired because the heater did not turn on and the answer was that they did not know how it would work and if it could not be done, there were no more rooms available to change us, that is, the staff is not trained. It is well located if you have a car to move to the main street and go to restaurants, if you do not go by car, better look for a hotel on the main street.
K
Karla Salazar on Google

Estadía bastante tranquila, el lugar es familiar, habitaciones limpias y cómodas. Tiene fácil acceso a tienda de conveniencia (prácticamente a 2 minutos caminando) y llegar al centro de Creel también es bastante sencillo, se hace un promedio de 10 - 15 minutos caminando. Recomiendo la estadía, es un buen precio con relación a las instalaciones y al servicio recibido.
Fairly quiet stay, the place is familiar, clean and comfortable rooms. It has easy access to a convenience store (practically 2 minutes walking) and getting to the center of Creel is also quite easy, it takes an average of 10 - 15 minutes walking. I recommend the stay, it is a good price in relation to the facilities and the service received.
D
Daniel González on Google

Five stars
J
Jorge Ayala on Google

Stay second floor no good idea
J
Jesus Ruelas on Google

Stayed for 2 nights worst hotel I ever stayed the custumer service was terrible they left pretty early leaving the hotel complety alone with no one to assist the custumers besides a lady with a child riped us by offering laundry service she charged us money and she didn't even washed our clothes.
N
Nathaniel A on Google

Good beds and service. Price was good and their was heating during the cold winter. The location is far from the main town though so unless you have a car. I would suggest that you find something closer.
O
Ozz Ibarra on Google

A quaint a placent place to stay. The rooms arw clean, the service is very helpful. Had a little trouble with the room TV but nothing major. There are some very cols nights, but you can't hardly feel them in the rooms. Only thing that I would like more, parcking space. Would stay again on another visit.

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