Hotel Casa Xanath - 77780 Tulum

Un poco caro si estás en plan de negocios

Ho dovuto dormire in un letto già usato da qualcun altro, con le lenzuola sporche. La doccia era sporchissima, piena di peli e capelli dei precedenti ospiti. Il pavimento non era stato pulito da giorni. Ci avevano dato indicazioni sbagliate sulla colazione e non abbiamo potuto farla perché non avevano gli ingredienti sufficienti per tutti gli ospiti.

Excelente lugar para descansar y divertirse

Excelente servicio comodas habitaciones y muy limpio

Un lugar muy limpio, acogedor y con piscina incluida. Además de que sus habitaciones huelen a vainilla rico y sus servidores son muy atentos.

Zadbany kameralny hotel, czysty, bardzo miła obsługa, chociaż nie wszyscy mówią po angielsku. Hotel znajduje się na ulicy równoległej do głównej, lokalizacja świetna. Blisko ADO, restauracje, sklepy. Plaża oddalona 10 min drogi busem + 15-20 min spacerem, tuż obok słynnych ruin. Dojazd miejskim busikiem z głównej ulicy. Plaża przepiękna, widok z pewnością wynagrodzi długo spacer. Załączam zdjęcia plaży.

Good value for money

The only reason am giving this place 2 stars is for it's front desk staff. They were really helpful and understanding of our needs. The rest all was a big disappoinment. We had high expectations from this place from it's reviews online. But when we first arrived, we were given a different room as the one we had booked had some problem in it. The good thing though was that we were upgraded to a room with full kitchen without any additional charge. But the locks in the new room didn't work and we moved to a second room. Here the Internet did not work in the bedroom and so we couldn't use the TV at all. The management tried to fix it by placing a signal booster in the room entrance but that too didn't work. So we couldn't use the TV both the days we stayed there. There's also only 2 parking spaces else you will have to park on the road. The indoor pool was too deep. You have to sit on the stairs leading into the pool for children.