Hotel Green 16 - 77500 Cancún

This was the worst experience ever. The facilities are old and no maintenance at all. I found a half full pool. There was a power outage, the hotel did not have a back up power source, so no air conditioning, internet, cable and/or water were working. The front desk employee was completely useless. We requested an invoice that was never sent to my email. Don't waste your money in a hotel like this.

I've not stayed here but live down the street from it. Looks completely abandoned, bars on the room windows. Staff in the restaurant are very rude, they just don't care. We waited half an hour for coffees which came cold, milk curdled. The waiter shouted at us when we asked for new ones. This seems to be the general attitude here. Very run down. 40 minute walk to the hotel zone. It's basically a residential area next to an abandoned golf course. People walk their dogs on there. There's only a pretty useless mini mart nearby and haven't met anyone English/American etc. It would be awful for a holiday

We stayed here and had a wonderful time, The Driver Luis was wonderful to us he took us whenever we wanted to go uptown and he drew maps and gave instructions so we could go on the bus . We will come back here. The food was fantastic and the Servers was out off this world. But best off all, Luis the driver was the best. The rooms were roomy and clean. We had a great 9 days staying at the Green16. Rosalind Neibauer

Price: It's amazing for the location, if you want to stay near the Zona Hotelera and clubs. Beach: It's far, you can't walk Bus: Walk 15 minutes to Pok-Ta-Pok bus stop. R1, R2 bus. You can see a beautiful lake on the way. Traffic: Add 20 minutes if you are coming to the hotel late evening, from the south part of the Zona Hotelera. Traffic slows down in the clubs area, so it gets really hot if you are stuck in a bus, as they don't have air-con. Breakfast: Loved the pancakes, waffles, cereal/granola variety, fresh-cut fruit. It's not included in the hotel price, it seems is a separate business. (Booking makes us think we paid for it, as we selected it but never added the price, so it's confusing at the end). Internet: It was great, the router was in the room. Shower: The shower head was blocked and water dripping towards the wall. After we cleaned it ourselves lol it worked great! Location: Quiet, small corner shop next door. Room: Air-con was fine. Ceiling fan ok. Very large bed! Laundry Service: They have, just ask for it in reception, it's cheap. Common areas: They are not well maintained, so it's mostly a place to sleep. Although, they have some beautiful banana trees! Staff: Kind, especially from the restaurant... super kind!!!

Great room expensive restaurant small Bodega next door with excellent grill and larger Bodega just a little further down the street.

Maid service is wonderful! Nice staff and very helpful! Pool is huge around but only less than 3 foot deep but great for children! Place is a little run down but worker are working hard to update. Would stay here again! Thanks So Much!

Great location and affordable! ❤️ Located on nice, quiet residential street, this place is within the Hotel zone and it is a 20 minutes walk to the club area. It has its flaws, such outdated rooms, hot water running out fast and there is not bathtub, but for the price is awesome! Great value specially considering that a 5 star hotel can charge up to $2k a night. The hotel has a pool but I did not see guest using it. There are two convenient corner stores within 2 block where you can buy basic stuff without over paying. The front desk is available 24/7 and is very kind. I would stay again at this hotel ?

No working WIFI. Employees are nice, price is good, but the building and system has issues. It’s the same business as Nirvana hotel. Same lobby and check in. Hotel is in rough shape. Does the job for a place to sleep. Internet was up and down all day. Mostly down. Also their was a construction crew making loud noises until after midnight in the building every night. Hammer and power saws. Front desk said they didn’t own that room… so they could not tell them to stop. I guess they don’t own the whole building. Cool old school bodega/ deli connected to building. Their pool looks nice but I never got in it. Odd place.