Hotel Hacienda Filadelfia - 36823 Irapuato

The facilities are not very good, the cabin I was in did not have hot water, the toilet did not have a seat and the pool is very small for the number of people they host.

Excellent place to spend a relaxed weekend

It was wonderful, a place where tranquility can show the connection with God, the truth is, an excellent service, the food is wonderful, I hope to return one day ❤️??

It is a great place, very cozy, the pool is small, it has green areas, the bathrooms and dressing rooms are very good and clean better than anywhere, I love that it is a quiet place, very accessible in prices of the snack area, I hope it continues to grow so that they have more cabins a little larger, a larger pool with heating and they continue to grow

It is a good place to spend a very quiet weekend as a couple or with family. It has a pool and a campfire area. I think it is a good place to promote family or couple coexistence and enjoy being away from the city.

The place is very dirty and there are many sancudos. The rooms are very small and austere. The products in the store are too expensive. And if you don't buy in the store they get upset because you don't eat there and they charge you 10 pesos for each beer you consume as a corkage... The charismatic and poor quality food... They charged for everything... The dirty pool and the water cold... I don't recommend this place unless you like to spend some time full of mosquitoes and flies... You can't even sleep... The rooms smell very bad... Like a pipe... And humidity. In my life I come back here I definitely do not recommend it... They have a lot to improve... very personal opinion the consumption should be free... that is why the stay was paid... To spend some free time and at ease... But hey I hope you don't mind my personal point of view, but it's too bad that they charge for anything and everything... And it's very expensive aside... on the menu it says that they rent the grill for 300 pesos and when we rented it they charged us 350... .because they don't let you use your own grill... You have to rent it... On the menu the cost of beer says 30 pesos each... And they charged 35.00... and cigarettes at 100 pesos... .. They are abusive, very bad service that they provide, the attention of the staff is very rude and arrogant.. People who have dogs must have them restrained.. Since they spend time barking at people who pass by and they are fighting every so often with others dogs. One should not leave food within the reach of dogs because they eat it

Well, more or less, the lady in charge who attended us was not very kind since my daughter got into the pool a little before they gave us the room and the manager scolded her and told me that I had to pay 150 pesos for the day . It seems to me that they are not at all flexible in that aspect, especially because later he told me that he did not have the towels and that he would give them to me later. In addition, everything is rented or sold and it is not cheap. The pool is small and dirty and the rooms more or less. I had other expectations.