Hotel Lake Chapala Inn - 45900 Chapala

4.5/5 based on 8 reviews

Contact Hotel Lake Chapala Inn

Address :

P.º Ramón Corona 23, Chapala Centro, 45900 Chapala, Jal., Mexico

Phone : 📞 +7778
Website : http://www.chapalainn.com/
Categories :
City : Jal.
Description : Casual guesthouse offering an outdoor pool, plus lounges, a garden & lake views.

P.º Ramón Corona 23, Chapala Centro, 45900 Chapala, Jal., Mexico
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valentina gonzalez on Google

El fin de semana pasado tratamos de hacer una reservación por booking como no aceptaban amex perfierimos marcar al hotel a hacer la reservación, contesto un hombre, le pasamos los datos, la hora de llegada y todo, preguntamos que ai necesitaba una trajeta y dijo que no, que ya asi quedaba la reservación, el día que llegamos no estaba la dueña habia un señor llamado Juan Carlos y dijo que no estaba nuestra reservación, me enojo mucho que le hechara toda la culpa a la dueña, que no pidiera ni una disculpa, solo se reía de cuando yo le comentaba que no estaba mi reservación, todavía dijo que el no la había tomado y que no era su culpa, cuado la reservación se hizo contesto un hombre probablemente el!!!! Lastima que esto pase y que tegan a personal MUY poco ambales y Poco capacitados
Last weekend we tried to make a booking by booking as they did not accept amex we had to mark the hotel to make the reservation, a man answered, we gave him the information, the arrival time and everything, we asked him if he needed a card and said that No, that was the reservation so, the day we arrived was not the owner had a man named Juan Carlos and said it was not our reservation, I'm very angry that you blame the owner, did not ask for an apology , only laughed when I told him that my reservation was not there, he still said that he had not taken it and that it was not his fault, when the reservation was made, a man probably answered it !!!! It's a pity that this happens and that staff are VERY untrained and little trained
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Martha Sanchez on Google

Hermoso hotel. Muy buena atención, te hacen sentir como en casa. Hermosa vista del lago desde su terraza a las orillas. Dormimos muy a gusto sin mas ruido que las olas del lago!
Beautiful hotel. Very good attention, they make you feel at home. Beautiful view of the lake from its terrace on the banks. We slept very comfortable with no more noise than the waves of the lake!
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José Soto on Google

Muy satisfactorio..muy buena atención..exajeradamente limpio. Muy seguro y en el corazón de Chapala.
Very satisfactory... very good attention... exaggeratedly clean. Very safe and in the heart of Chapala.
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Colby Snyder on Google

Great Location! The owner is amazing! Right on the water and Malecon.
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Veronica Quintanilla on Google

Beautiful view, great service, delicious breakfast.
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Noemi Vega on Google

Horrible treatment of my Mexican family. My sister and her husband booked a room at this hotel and they refused to let her hairdresser and makeup person, our other sister, in on the day of the wedding. We were only asking to allow us to help our sister get ready on her special day and instead the hotel manager spoke rudely to me, commenting on my broken Spanish, and in contrast spoke kindly to my brother in law who is White and barely speaks Spanish. A very unfortunate experience. I agree with a previous reviewer who noted they treat Mexicans a lot differently than they do extranjeros.
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Amy Coen on Google

My friend and I recently spent four wonderful nights at the historic Lake Chapala Inn. Beautiful, clean rooms with lovely swimming pool and continental breakfast.What really stood out for us is the professional and friendly staff. Abel Santos, the general manager, has done an exceptional job hiring only the best Andrea, Rosa, Norma and Carlos are a few that come to mind. Price point may be a little high for Mexican standards but I will definitely recommend Lake Chapala Inn to my friends and plan to return in the future. ~ Amy Coen New Mexico 7/12/2019
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Rob Clifford on Google

Beautiful place to stay in the heart of Chapala! The breakfast was outstanding and served elegantly in the dining room. The upstairs terrace is a wonderful place to relax and enjoy your visit! Lovely place where there is clearly an eye to every detail!

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