Hotel Real Guanajuato - 36000 Guanajuato
3.7/5
★
based on 8 reviews
Contact Hotel Real Guanajuato
Address : | Positos 39, Zona Centro, 36000 Guanajuato, Gto., Mexico |
Phone : | 📞 +779 |
Website : | https://rmhoteles.com.mx/hotel-real-guanajuato |
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Hotel
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City : | Gto. |
Description : | Charming hotel offering rustic rooms, some with kitchenettes, plus a rooftop terrace. |
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Nadia Ali on Google
★ ★ ★ ★ ★ Mediocre at best. It starts to rain the rooms leak. There is construction going on which you do not learn about until hammering and drilling wakes you up at 6:30am. You ask the hotel why they would start construction that early? Then they lie and say that it's at a different hotel not this one, clearly it's this one. A LOT of noise at night, and in the mornings aside from construction. No elevators, no AC. Really would NOT reccomend.
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Araceli Campos on Google
★ ★ ★ ★ ★ Rooms are poor and too much noise! Be aware that the staff will not tell you it’s noisy! Even though the hotel is in the center area it not good. The rooms are paper thin and rooms are not maintained..
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Johnny Mae on Google
★ ★ ★ ★ ★ They messed up our reservation and expected us a day early. I showed my reservation confirmation to prove they had the wrong dates.
We reserved one of their best rooms and ended up in a tiny room in the roof, no telephone in room, nightstand lamp did not work. Room furniture consisted of tv, bed, a small nightstand and a chair.
The room had a metal stair attached outside, it was super loud every time other guests used it to get to their rooms. People sitting in terrace were 6ft away from our door at night.
To top it off the cleaning ladies took one of our own towels :(
The only good thing is the location, but again, there are more hotels in the same block ;)
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christian deanda on Google
★ ★ ★ ★ ★ Beautiful view. Colonial style building. Super affordable. 45 bucks for a 2 bed with T.V. and hit showers.
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Abby Crownshaw on Google
★ ★ ★ ★ ★ Our room was tiny with an even smaller bathroom. The shower temperature changed constantly and the fixtures are very old and not in good condition. The pillows were very lumpy and uncomfortable. Our room had only an outlet in the bathroom and one almost touching the ceiling. We were supposed to stay for 2 days but left early because of the condition of the room. They would not refund any of our money. The photos online were not at all what the room look like. We stayed at another, much nicer, hotel in the city center for the same price.
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Ignacio Aguirre on Google
★ ★ ★ ★ ★ It is a bad hotel to stay ..
Really bad experience.. they stole my jacket .they search over your items plus the rooms look completely different ..please there is many other places to stay .
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Gerardo Duarte Orozco on Google
★ ★ ★ ★ ★ Please, find another hotel.
Poor room, incompetence and failed service. 1 day without towels; so I called during the night and day and nobody picked up the phone; additionally, night noise on the corridor. No manager in the hotel to speak, just one person in charge named Gaby "no last name."
Honestly, FIND ANOTHER!
Around this hotel, there are more beautiful hotels. I hope my review can help someone.
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Yadira E on Google
★ ★ ★ ★ ★ The rooms are decent sized (most rooms in the area are tiny). The bed was comfy, room was clean, bathroom was tiny but clean. No food or water are allowed in the room. THE VIEW THOUGH, we got a room on the top floor (MANY stairs) but the view was beautiful, especially at night. Also, the service the gentlemen provided was amazing; the most welcoming people I've encountered while visiting the area. They gave us the best recommendations and tips on getting around. IF you've never been to this area, plan on walking uphill/downhill often, and stairs...
We'll be back!
*pictures are of our dirty room, forgot to take pictures when they cleaned it each day*
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