Hotel Sotavento Cancun - 77500 Cancún

Great hotel with really good service. Cleaning service very good, reception staff really helpful. Good size bathroom and room. We was there for 10 days, no problem at all. Only concern was breakfast eggs every morning a part on Friday. They should change that! But a part of this we was really happy with the place. If we again in Cancun we will book this hotel again!!! In our opinion underrated this hotel.

Small but very enjoyable if your looking to relax true Mexican layout has what you need. If your looking for night life this is not your place, otherwise I love the place I've been here many times and I keep coming back.

This is a great hotel that isn’t over developed. Its more of the riviera and less tourist trap. I came here for scuba diving from the Fiesta Americana and I honestly wish I had booked this place instead. It’s much more natural.

The hotel price was reasonable, and rightly so, as it needs some up date/grade, which would not take a lot to do. My room was clean, only one of the front desk manger was very nice, and always spoke, the young lady that worked there was not friendly at all. She needs a little bit more training to smile and to greet people. Over all, it was an OK place to lay your head for a week. No internet or working phones in the room, no fridge, no coffee maker, no microwave. I had to ask for a wash cloth. there was no stopper in the sink, so had to be very careful nothing fell down there. Unfortunately, my room got flooded twice, but they offered to move me the second time across the hall, but I didn't care for that room. They didn't offer to take any money of my stay, or offer me a discount if I ever decided to came back to Cancun. I was disappointed with the breakfast, it was cold, and everything on the breakfast menu had pork, which I don't eat, but lucky there was a small eating place just outside the hotel, which was good. Around The pool area could have been swept up some and the tables and chairs needed wiping down.

Easy check in, comfortable beds (2 full), warm and cold shower, nice hospitality. You can add in continental breakfast for $75 (pesos mexicanos) per person, per day. Wi-Fi does NOT work in bedrooms, only common areas as pool and reception.

Ok. This is the skinny on this hotel: Many more good things than bad things with this property. First....best shower I have ever had. Water pressure off the chart. If your goal is to have a comfortable bed, amazing shower & very friendly staff for a great price in the Hotel Zone....please book. The grounds were quirky...staff was great, location was great. I would stay here again as the price was around $20/night. Rooms are definitely older & dated....but the restaurant is good, the pool is good, the marina view is nice...scuba diving lessons onsite... I'll take it :)

Nice place but daily blasting music at 7am was okay at first like vacation mood but it is DAILY so.... Forget it if you want to sleep in.

Great hotel, excellent location - just next to a bus stop and the Embarcadero. A little slow service at the reception but the garden and the spacious rooms made us forget about that. Recommend it!