HSBC - 66414 San Nicolás de los Garza
2/5
★
based on 8 reviews
Contact HSBC
| Address : | México 85, Roble 2do Sector, 66414 San Nicolás de los Garza, N.L., Mexico |
| Phone : | 📞 +878 |
| Website : | https://www.hsbc.com.mx/ |
| Categories : | |
| City : | N.L. |
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Gustavo Gomez on Google
★ ★ ★ ★ ★ Pésimo servicio, haces fila y cuando es tu turno reducen que tú trámite es con cita.
Llegas a tu cita al siguiente día y no hay nadie que le dé seguimiento a lo agendado
Y vuelves a hacer fila
 Bad service, you do row and when it is your turn they reduce that you process is by appointment.
You arrive at your appointment the next day and there is no one to follow up on what is scheduled
And you get back in line
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Gustavo Rosales on Google
★ ★ ★ ★ ★ Son las 9:06 y aún no atienden a un solo cliente, el personal llegó desde las 8:25 AM para platicar, empiezan a prepararse para atender a las 9:00...pésimo servicio, mala actitud para atender, grocera la encargada de las cajas
It is 9:06 and they still do not serve a single client, the staff arrived from 8:25 AM to talk, they start preparing to attend at 9:00 ... lousy service, bad attitude to attend, grocera the manager of the boxes
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Efrén Ramírez on Google
★ ★ ★ ★ ★ En internet comentan que cierran a las 15hrs y llegamos a las a las 14:01hrs y no quieren brindar servicio, estan afectando nuestros derechos, tienen la puerta cerrada hay perspnas que estan dando la atención, por lo qie procedere a levantar mi queja ante la conducef si no me llegan a a atender
On the internet they say that they close at 3:00 p.m. and we arrive at 2:01 p.m. and they do not want to provide service, they are affecting our rights, they have the door closed there are people who are giving attention, so I will proceed to raise my complaint before the drive if they don't come to attend me
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Luis Peña on Google
★ ★ ★ ★ ★ Si quieres perder 3-4 hrs haciendo fila ven aquí, solo hay un ejecutivo atendiendo y si vienes a hacer apertura de cuenta, prepárate para que posterguen tu turno y dejen pasar a otras personas, además cuando crees que es tu turno se aparece gente que tiene cita y de nuevo para atrás. Para NADA RECOMENDADO
If you want to lose 3-4 hours waiting in line, come here, there is only one executive attending and if you come to open an account, prepare for them to postpone your shift and let other people pass, also when you think it is your turn, people who has a date and back again. For NOTHING RECOMMENDED
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Juan Jacobo on Google
★ ★ ★ ★ ★ Mal servicio al cliente, los trabajadores en especial el encargado o jefe muy mal trato
Bad customer service, the workers especially the manager or boss very bad treatment
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Ricardo G. on Google
★ ★ ★ ★ ★ Pésimo servicio ? la verdad no toman en cuenta el valor de la palabra cliente, venía a activar una tarjeta de crédito y terminé cancelando todas mis cuentas que tenía con este miserable Banco, que ironía con la foto que subiré, estrés al 1000 por ciento te generan, a seguir manteniendo la calma
Terrible service ? the truth does not take into account the value of the word customer, I came to activate a credit card and I ended up canceling all my accounts that I had with this miserable Bank, which irony with the photo that I will upload, stress to 1000 percent you generate, to keep calm
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Debany De La Cruz Gaona on Google
★ ★ ★ ★ ★ Buen día
Se podría decir que si tuviera la calificación de 0 estrellas la obtendría, hace 2 semanas acudí debido a un robo de mi tarjeta y proceder con una nueva reposición desde las 9:40 am haciendo fila me pasaron hasta las 11:30 y seguía haciendo fila, se dignaron a atenderme hasta las 5 pm!!! Es enserio? 7 horasss? Si no es porque les digo me dejan hasta el último, perdí el día en mi trabajo todo por su falta de atención, las personas de modulo se iban a comer y solo dejaban a 1 cuando se tardaban hasta 1 hora en atender a cada cliente o simplemente otros no hacían fila y se metían. Pésima atención al cliente enserio! NO VAYAN ENSERIO Y SI VAN LLEGUEN A LAS 8 AM PARÁ QUE LOS DEJEN ENTRAR A LAS 3 PM !
Good day
You could say that if I had a 0-star rating I would get it, 2 weeks ago I went due to a theft of my card and proceed with a new replacement from 9:40 am in line they passed me until 11:30 and I continued in line , they deigned to attend me until 5 pm !!! Is seriously? 7 hours? If it is not because I tell them they leave me until the last, I lost the day at my work all due to their lack of attention, the module people went to eat and only left 1 when it took up to 1 hour to attend each client or others simply did not line up and got in. Terrible customer service seriously! DO NOT GO SERIOUSLY AND IF YOU GO, ARRIVE AT 8 AM, IT WILL BE ABLE TO LET YOU IN AT 3 PM!
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Malu De La Torre on Google
★ ★ ★ ★ ★ Super mala atención, los chicos de los cubículos creen que son CEO (solo por lo ocupados en sus teléfonos y selección de atencion), lea falta mucho profesionalismo y que "descubran" que estan en un área de servicio al cliente.
Super bad attention, the guys in the cubicles think they are CEO (only because of how busy they are on their phones and selection of attention), they lack a lot of professionalism and that they "discover" that they are in a customer service area.
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