Imaginn - 03810 Ciudad de México

Good service and quality products but their standards vary. In my first service I am not satisfied but I could give them a second chance.

It is a good place for impressions The only problem is when they do job interviews: instead of saying things clearly and how they are they like to make you go around and with pretexts (nobody does an interview over the phone just because the person is injured, if so, there is regularly a staff to conduct the interview) If you don't know something, the only thing they do is face you and they practically make fun of you instead of explaining you, no matter how simple it is But in itself their work is very good and they deliver in a timely manner

Fatal, I used to be a customer of this place. It seems that the business depended on one person, he left and the place fell with it. Customer service deplorable, the new person who attends is grossly rude and has no touch with the client. They give me my business cards with the same quality that they could give you in an internet cafe and cut by hand. I claim and he answers me with: they are not going to come out perfect, these defects are normal, etc ... In the end he understands that they cannot give you that kind of quality and expect you to accept it and he agrees to do them now excusing himself with the type of machine a week later he has nothing, first that they did not have the right paper after a piece was missing from the machine. When I called for the last time to ask if my cards are already there and he answers: not at all. I will go through my money, answer your unintelligent answer and tell me in the most touching way: ok. When I went through the return made me wait for the time I wanted because I could not find my receipt and I had a lot of work to do ... The place has run out of good staff and quality, zero recommended.

They do not comply with what remains. My cards were blurred and the design they made for me had nothing to do with what they delivered. His justification was depending on the role. Besides, when I went to pick them up, they told me that the person was not there, who was cutting them and that they were urgent. I returned 2 times and he was not the one who cut them. And they did not give me solutions. I ended up taking the sheets to lumen so that they would cut me and they only discounted $ 80 pesos for the cut and in lumen they charged me $ 340 pesos to cut them. Zero professionals and the worst decision I could make.

I will not buy again in this place, they do not meet the day, the finishes are poorly done, they give you 300 cards instead of 400. They do not answer email until you call, you have to be pursuing your project because they do not do anything for it. WRONG in everything except their attention that they are kind when they answer you, but I think it is their strategy, to do things wrong but they speak well to people so that they feel sorry for them.

Good service, good price and good quality, I asked for a tarp and the response time was good!

They were very bad with my cards. The machine broke down even though it had been shipped 2 1/2 days earlier. They promise jobs and express delivery. I put 3 stars because IF they returned the money without any problem, but the one that went wrong with the client, besides them, was me, since I couldn't deliver cards. As for quality, I still do not know, because I did not receive the product.

Excellent service, fast and good results