Importadora y Exportadora El Tío Sam - 45900 San Antonio Tlayacapan

Apliances, sinks etc. Competitive prices and selección

Every appliance in our new home came from here. Quality appliances and great prices.

Very helpful staff and nice appliances

Beats the heck out of home depot. Great service!

Great place to shop for appliances. My contractor got me a 20% discount and they held the appliances until needed. Large selection. Sales people speak English. Take credit cards.

Had heard good things about Tio Sam’s in Ajijic, but I am afraid I am unable to recommend them. We recently placed an order for a washer, dryer and dishwasher. We were told all items were available and delivery was arranged for 3 days later. Just before delivery, we received a phone call informing us that the dryer we ordered was only available in red, and if we wanted another machine, it would be an extra 2,400 pesos. This obviously was not checked during the ordering process. We had no choice but to pay the difference for matching appliances. When we got our delivery, the dishwasher was not on the truck. When we asked why, we were casually told “ it was forgotten”. Now we had the dishwasher finally delivered today and it is badly damaged, so now we have to get a replacement. Through all of this, we have had shrugs and overall no reaction. On top of all this, while getting our washer and dryer installed, we were told the dryer needed converting from Natural gas to Propane. No-one mentioned this in the store when we ordered, so now we have to wait around another day, for another person, to get it done. Why was this not mentioned and booked when our order was placed?? Overall, I would definitely NOT recommend this company....yes, yes, it is Mexico.....but there is no excuse for inefficiency. They really mess their customers around and appear to not know what on earth they are doing.....next time, we will find another store who are more customer friendly.

They have a nice selection of appliances. I have purchased a fridge, freezer, 2 washers and a dryer from them. I would shop there again.

Good service. Good prices. They were out of a few items I wanted but the next best items worked. Delivery was excellent.