Instituto Alemán de Sordera - 06700 Ciudad de México
3.8/5
★
based on 8 reviews
INSTITUTO ALEMÁN DE SORDERA – El Instituto Alemán de Sordera se dedica desde 1955 a la adaptación y venta de auxiliares auditivos. - Ias.com.mx
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Contact Instituto Alemán de Sordera
| Address : | Calle de Durango 312, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +78 |
| Website : | https://www.ias.com.mx/ |
| Categories : | |
| City : | CDMX |
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Marco Antonio Rivera Fuentes on Google
★ ★ ★ ★ ★ Excelente lugar, todas las veces que yo he acudido me han atendido de manera excelente y muy humana, es complicado cuando una persona no escucha bien y se le cierra el mundo, he visto con mis propios ojos como las personas salen agradecidas con la atención recibida y una solución a sus problemas
 Excellent place, all the times that I have come they have treated me in an excellent and very human way, it is complicated when a person does not listen well and the world closes, I have seen with my own eyes how people are grateful for the attention received and a solution to your problems
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MIGUEL ANGEL ESPINOSA SILVA on Google
★ ★ ★ ★ ★ La mejor opción para escuchar mejor. Consulta y audiometría sin costo. Al menos 5 opciones de marcas de audífonos para cada necesidad. Oscilan entre 25 y 45 mil pesos. Personal experto, paciente y amable.Revisa promociones. Aceptan tarjetas y efectivo. Conviene esto último por el descuento que te ofrecen. Ubicado en la Colonia Roma. Escucha esto: se llega sin cita. Acude temprano para evitar demoras por pacientes previos.
The best option to listen better. Consultation and audiometry at no cost. At least 5 hearing aid brand options for every need. They range between 25 and 45 thousand pesos. Knowledgeable, patient and friendly staff, check promotions. They accept cards and cash. The latter is convenient for the discount they offer you. Located in Colonia Roma. Listen to this: you come without an appointment. Go early to avoid delays from previous patients.
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Rafael Morales García on Google
★ ★ ★ ★ ★ Los aparatos que ofrecen son buenos, pero el personal de la caja pareciera que les capacitan en decir que no. Se les cierra el mundo muy fácil. Walter Orozco es de lo más déspota, ojalá esta publicación llegara a ojos de los dueños del lugar. Muy diferente a la Doctora Lorena, ella y el servicio técnico es por lo que vale la pena. Es verdad que no pueden facturar compras abajo de $300 o pura mala vibra de la gente? Pagué unas cápsulas para la humedad y por costar menos de esa cantidad no quisieron facturar, después la reparación de un aparato, les dije que sumaran ambas compras y no quisieron. Creo que al SAT le parecería interesante que impongan un mínimo de compra y que no se puedan sumar los tickets para facturar además de no ofrecer el pago con tarjeta para esas compras. El viernes pasado me llevé una pésima impresión del instituto, no es la primera vez que confronto a Walter pero el sabe de atención al cliente lo mismo que yo se de aeronáutica. Pongan atención a los detalles, eso vuelve grande a una empresa. Si les interesa conocer más a fondo lo que pasó les invito a contactarme, pero qur sea alguien de nivel y no el tipo antes mencionado. No hemos comprado poco en el instituto.
The gadgets they offer are good, but the cashier staff seem to train them to say no. The world is very easy for them. Walter Orozco is one of the most despotic, I hope this publication reached the eyes of the owners of the place. Very different from Dr. Lorena, she and the technical service are worth it. Is it true that they can't bill purchases below $ 300 or just bad vibes from people? I paid for some capsules for humidity and because they cost less than that amount they did not want to invoice, after the repair of a device, I told them to add both purchases and they did not want to. I think that the SAT would find it interesting that they impose a minimum purchase and that the tickets cannot be added to invoice in addition to not offering card payment for those purchases. Last Friday I had a terrible impression of the institute, it is not the first time that I confront Walter but he knows customer service the same as I know aeronautics. Pay attention to the details, that makes a company great. If you are interested in learning more about what happened, I invite you to contact me, but it is someone of level and not the aforementioned type. We have not bought little at the institute.
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Dianelly Miranda on Google
★ ★ ★ ★ ★ Excelente atención
Excellent attention
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Briss Vivas on Google
★ ★ ★ ★ ★ Muy buen servicio y atención del personal!!
Lo que si se les agradeceria que ahí mismo contaran con un Dr. Otorrinolaringólogo.
Very good service and attention from the staff !!
What if they would be appreciated if they could have a Dr. Otolaryngologist right there.
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Raúl Veladiz on Google
★ ★ ★ ★ ★ Es un lugar al que he venido por años por el buen trabajo que hacen, sin embargo no aceptan tarjeta y no hacen nada sin pago por adelantado, por lo qué hay que salir a buscar a un cajero, ni hablar de pagar a contraentrega porque se bloquea la cajera que atiende.
It is a place that I have come for years for the good work they do, however they do not accept card and do nothing without payment in advance, so you have to go to find a cashier, or talk about paying against delivery because it block the cashier you serve.
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Veronica Aburto Ibañez on Google
★ ★ ★ ★ ★ Este lugar lo conozco desde hace 45 años. Excelente lugar para comprar, reparar y mantenimiento de aparatos auditivos.
I have known this place for 45 years. Excellent place to buy, repair and maintain hearing aids.
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Eliut Tarin on Google
★ ★ ★ ★ ★ I was referred to this place by my doctor, because of my bilateral hearing loos and Tinnitus. My experience was a bit irritating, after Waiting for 70 min to get an estimate for a couple hearing aids, finally I was approached by Pedro Gomes greeted me and welcomed me to his office to start the consult. He showed me a couple of options but I was not fully convinced by the limited models he was showing me. We tested one of the two models that he assumed where appropriate for me and after 15 min of my consult, he decides go test my left ear because we only tested my right ear. So he excuses him self to get the left ear as well. He left me unattended and walked out to check on another patient. I waited for another 18 minutes to see if any of the staff would come back or acknowledged I was in there alone. Finally I lost patience and removed the hearing aid, I just lost it and left with out saying a word.
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