Laboratorio Médico del Chopo Plaza Comalcalco - 77500 Cancún

They advertise that they have X-rays, when they don't. What a waste of time and effort to come here

They deceive you by telling you that the results are delivered before closing. I went at 8:30 AM and returned at 2:25 pm and a lady says sarcastically "well, let's see if the results come" I had to wait more than one now and I had to ask and Ome said the lady who were already but they were not released !? I asked him if he could not print the screen and he only gave them to me, if he had not waited for me until 4:15 that they arrived in the mail. In conclusion they deceive you in order to sell a bad service at a promotional price, it is what you get for what you pay.

Honestly It was a very unpleasant experience I have my parents sick with covid already leaving thanks to God I already went to 3 different laboratories during his illness and the truth is that in none of them have I felt so deplorably bad. The nurse took the blood samples and told me you have 45 minutes to get to the laboratory (poplar) which is located less than 3 minutes by car and flew out as in the previous occasions in the other laboratories (I chose this now since Saturday I went through there and vibque was closer) upon arrival there were 2 people attending and 3 making the line One of the ladies who was attending got up to the bathroom and delayed ..... the other person, I understand that it is their protocol but it was excessively SLOW. More people began to arrive and Mr. was still with the first person, (turn 4, I had 7) after more than 10 minutes he finished and attended the second and the lady who had gone to the bathroom appeared who attended the next person and got up again and retired Mr. Finally he finished and he asked me many questions, I asked him if he could please attend to me more quickly since I had been carrying blood samples for more than 25 minutes. The sir answered me annoyed that he was sorry but that was the protocol. I replied that I was wasting more time than please attend me. He ignored it and continued just as slowly. He charged me and he repeated the information he had to "Corroborate" I said ok Finally I passed with another lady who after completely cleaning the chair, the doorknob, the table, the pen, etc. (Fully understandable) I wonder that the same thing that I had already answered the previous person, I answered the same making an effort not to answer something because of the delay, wait and continue with your protocol Finally she asked me for the samples, I put the labels on them, she asked me if they had been shaken and when the sample was taken, I explained that I did not remember but that I already had more than half an hour waiting for so much bureaucracy and she told me that the people who would analyze They would realize the time that I had to know the exact time, I smiled and told him the approximate time The lady got upset and explained to me to answer each of her questions since that's how it was there. I made an effort not to answer and nodded and waited for him to give me my receipt. He left there with a strong stomach ache from impotence and a very bad experience. I promise myself that I will NEVER make the decision to go to Laboratorios el Chopo again. In the other three laboratories we took a maximum of 5 minutes yes, 5 minutes including in one where X-rays were taken at the same time What a pity that the name of this laboratory which I remember from my childhood as a mark of good laboratories is now such a slow place and with little HUMAN meaning Thank you for your attention

Terrible service, they are extremely slow, outside there is a line in which you have to be in the sun, I had to spend half an hour and there were people who had been standing in the sun longer, including older adults, that does not hurry at all staff, who with all the calm in the world work as if there were no people waiting, it seems to me that they have no consideration for patients, especially if they know that one goes to a laboratory precisely because of suspicion of some disease, which means that many They don't feel good enough to spend 30 minutes or more waiting to see if the staff decides to work a little faster.

Super slow service. I am a senior citizen and I was accompanying my husband, the laboratory being empty, the chairs unoccupied, the boy at the door did not allow me to enter, I understand about the pandemic, but I think it is an extremism, they prefer to leave standing all the time to people outside. They should have more consideration.

I am in the poplar laboratories and it is 6:43 am and as they would have to open at 6 am according by telephone Providers, they do not have an account to pay and they do not have a telephone in the branch. I want changes I hope some administrator see this in addition to saying that they open at 6 which is a lie

Excellent lab. Quick, friendly and very professional service. As if that were not enough, the prices are very accessible and the general conditions of the premises and of all the personnel that work there give a very good impression.

They did not want to attend me for making my payment online. Today I approached the employee who is in this branch at 9:30 a.m. to clarify some doubts and request a bottle for one of the studies, but once I mentioned that my payment was online (because they offer discounts for that medium) her attitude changed completely and both she and another employee in a long shirt decided to ignore my shift and give priority to new arrivals, despite having completed my payment. I tried to go to the avenida la Luna branch, but it seems they decided not to open today ¯\_(ツ)_/