Lavalle's Pastelería - 97129 Mérida

4.2/5 based on 8 reviews

Contact Lavalle's Pastelería

Address :

Calle 34 382 A entre 33 y 35, Emiliano Zapata Nte, 97129 Mérida, Yuc., Mexico

Phone : 📞 +99999
Website : https://www.instagram.com/lavallespasteleria
Categories :
City : Yuc.

Calle 34 382 A entre 33 y 35, Emiliano Zapata Nte, 97129 Mérida, Yuc., Mexico
R
Rodrigo Alejandro Liera Méndez on Google

Todo lo que he probado ha estado delicioso y los precios son razonables, sin embargo la atención al cliente deja mucho que desear. La Srita. de pelo rubio que me atendió y parecia ser la dueña tiene cero tacto y actitud de servicio. Al entrar a la tienda no me contestó el saludo ni me preguntó que deseaba. Yo ya sabia que producto pediría, sin embargo al solicitarlo, la Srita no sabia de que producto se trataba y al pagar ni siquiera me agradeció. Afortunadamente cuando recogí el producto, era justamente lo que había pedido, sin embargo me llevé la sorpresa de que no me lo entregaron con el "empaque" con el que generalmente se entrega el producto, y al solicitar uno me dijeron que no tenian disponibles. Como una de las reposterias mas "prestigiosas" de la ciudad, pienso que deberian esforzarse más a la hora de brindar la atención a sus clientes.
Everything I've tried has been delicious and the prices are reasonable, however customer service leaves a lot to be desired. Miss. Blonde hair that attended me and seemed to be the owner has zero touch and service attitude. Upon entering the store he did not answer my greeting nor asked me what I wanted. I already knew what product I would ask, however when requesting it, the Miss did not know what product it was and when paying she did not even thank me. Fortunately when I picked up the product, it was exactly what I had ordered, however I was surprised that they did not deliver it to me with the "package" with which the product is usually delivered, and when requesting one they told me that they were not available. As one of the most "prestigious" pastry shops in the city, I think they should try harder when it comes to providing their customers with attention.
C
Carmen Chable on Google

Son mentirosos, ya que hacen rifas de productos en los eventos donde participan y posteriormente no lo respetan. Es publicidad engañosa, el cupón no tiene ni fecha de vencimiento. Estoy pensando en denunciar con Profeco su mala publicidad.
They are liars, since they do raffles of products in the events where they participate and later they do not respect it. It is misleading advertising, the coupon does not have an expiration date. I'm thinking of reporting bad publicity to Profeco.
M
Miguel Sesin on Google

Muy buenos postres
Very good desserts
m
marco fdz on Google

un excelente lugar para comprar productos de calidad y sabor para un paladar exigente contamos con gran variedad y para todo tipo de eventos estamos a sus ordenes para atenderle como usted se merece no lo piense mas y venga con nosotros
an excellent place to buy quality and flavor products for a demanding palate we have a great variety and for all kinds of events we are at your service to serve you as you deserve do not think twice and come with us
H
Hector Flores on Google

Deliciosos pasteles y tortas de cielo ?
Delicious cakes and heaven cakes ?
S
Sandy Alamina on Google

Encargue un pastel para cuando abrieran a las 9am pq es una reunión que va a tardar 1 hora, y abren a las 9am les pregunte si son puntuales al abrir a lo que me comentaron que si. Llegó y 30 min después tardaron en abrir obvio llegue tarde a la reunión que iba a tardar 1 hora. PÉSIMO SERVICIO.
Order a cake for when they open at 9am because it is a meeting that will take 1 hour, and they open at 9am. I asked them if they were punctual when they opened, which they told me yes. It arrived and 30 minutes later it took them to open, obviously I was late for the meeting that was going to take 1 hour. TERRIBLE SERVICE.
O
O. Beltruy on Google

Holi! Todo lo que tienen es súper rico! Amo las tartaletas de fruta y ahora soy fan de los brownies!
Holi! Everything they have is super yummy! I love fruit tartlets and am now a fan of brownies!
A
Alfredo Rodriguez on Google

The red velvet cake is the most sinfully decadent treat I've ever tasted. Love it.

Write some of your reviews for the company Lavalle's Pastelería

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *