Mar Sereno Hotel & Suites - 48300 Puerto Vallarta
2.9/5
★
based on 8 reviews
Contact Mar Sereno Hotel & Suites
| Address : | Carr. Costera a Barra de Navidad km 15, 48300 Puerto Vallarta, Jal., Mexico |
| Phone : | 📞 +8879 |
| Website : | https://www.marsereno.com/ |
| Categories : |
Hotel
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| City : | Jal. |
| Description : | Down-to-earth hotel featuring a terrace with an outdoor pool, a hot tub & bay views. |
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Manuela Ruibal on Google
★ ★ ★ ★ ★ A complete shame, it’s falling apart. I’m sure this isn’t allowed. Don’t make the mistake to stay there
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mayanin felix on Google
★ ★ ★ ★ ★ Nothing what it show in internet we book for 10 days we stay only one night , kitchen and bathroom real dirty and toilet making too much noise was so mad cause we were traveling from Stockton California we stay only one night cause we got there at night but we were so scared lock door not working a lot spiders my 8 year old girl was so scare all night early morning we left and I couldn’t get my refund for the 9 days because the reception guy told me he cannot give my refund back because I did my reservation online never again stay in this hotel
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Mario Corona on Google
★ ★ ★ ★ ★ This places is in a great spot for those who like to be out of the cities.
Is quiet,has the most amazing view and is in the middle of the jungle you will always hear the bird singing.
Yes the places needs some work and better management.
This is the reason why I rate mar sereno 3-5 needs work around and a better management.
Hope this help you guys.
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belle sandwith on Google
★ ★ ★ ★ ★ We were overcharged.The two men (Jose and Srgio)pretend to not speak English or Spanish. No ceiling fans and no extra fans. My room was over 85 degrees the entire 3 days. I asked for a clean sheet. It had mildew stains and smelled like a homeless shelter. Not enough water for a shower. I had to rent a a.$40 room in PV just so I could shower before my flight home. I've had better accommodations when I was homeless.
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Alma Y on Google
★ ★ ★ ★ ★ The only nice thing was the view. Other than that I would not recommend this hotel at all.
The whole place needs maintenance and terminal cleaning. As soon as we entered the room we saw a rat.. yes, a RAT ... plus the hotel area at night is lonely. If you don’t have private transportation I do not recommend going there. Even the cellphone service is bad.
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Perla Gonzalez on Google
★ ★ ★ ★ ★ It has a good view, but the hotel needs a lot more maimtenance. The rooms smell dirty, the bed sheets are super old with stains. The bathrooms had a foul smell of drainage that did not allow us to sleep. The pool was dirty and the hot tub was rusty. The hotel does not have a restaurant so you have to go somewhere else to get anything. I've stayed at better places for a smaller price.
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Diego Millot on Google
★ ★ ★ ★ ★ Bad shape the whole "hotel".
Poor looking lobby, poor looking stairs, poor looking room. Pool dirty and closed. You have to be really, really strong to spend 1 day in here. Balcony view was magnificent. But the hotel is a joke. I had to do a reservation somewhere else
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George Echeveste on Google
★ ★ ★ ★ ★ This will be a great hotel... in a few months.
As of early APRIL, this ENTIRE hotel is under renovation. The staff were friendly and helped us relocate to another hotel in Puerto Vallarta.
The available rooms were large and well kept but... the parking area has little space available for cars due to the construction that's going on. The elevator that goes down six floors to the swimming pool does not work. The jacuzzi has been emptied. The wifi only works when you're in the reception area. And worst if all ...the TV only gets the local channels.?
But as I said ,this will be a great hotel...in a few months
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