Módulo De Control Vehicular #31 - 07020 Ciudad de México

Good treatment from the ladies. Go with your complete documents, check what they are on the page, they are not the same as they appear on the appointment sheet, so when you arrive they are missing.

The place is a trailer placed in the Soriana parking lot, which is very large and has a cost. Prepare copies and originals of all the documents that you must bring since you will not find where to help yourself for it like any bureaucratic place the attention is not so friendly and you cannot get explanations or support from the workers. Come with plenty of time since even with an appointment in this new normal, the minimum waiting time is one hour. Good luck with the process.

With an appointment the process was very fast, what if it is difficult is to find days with available appointments, it will depend on the urgency of your process but in the evening shift it is more free to schedule an appointment

There are no police or anything outside you have to touch a window and hand in your printed sheet of the appointment, without an appointment or without the appointment receipt they do not receive anyone, not even for reports, they have their sign that due to covid they do not give reports, only point In favor is that they did not ask me for copies for my procedure and they did it quickly, if you lack a document they give you a maximum of 10 minutes, otherwise they ask you to reschedule. If you need new plates they leave you there in the sun waiting for what they are delivered to you. My appointment was at 12:50 and it was literally empty there were only 4 or 5 people there with me waiting to be called or given their license plates.

To start making the appointment is somewhat confusing, on the sheet if the appointment time appears, my mistake was that they gave me exactly 12 o'clock, when you select the time it only says morning or evening, so I thought it was open hours , which started at 12, but it was exactly the time they would attend me, I also believed I was inside the Soriana, as before, but now it is a trailer in the parking lot, they do not have people, there is no one to inform you, for confusion arrived at 12:30, reluctantly they told me that they could no longer attend me, they looked at me rather they swept me and said, another that they do not know (I know it was my mistake, but it is not a procedure that I do often, such as change of owner, well, he would ask me to buy a used car every month) for which they are not ways to treat people, especially when there are no people to attend, the procedures are only during the week, so someone who works during the week is impossible do some procedure in this module, since they do not have packaging Aunt, and if you do not have one of the requested documents, they only give you 15 minutes to get it or you will have to make another appointment that takes 15 minutes for it to be given to you again. Even the policeman I think they are afraid of those who attend, they are despotic, rude, not very empathetic, if you can choose another module, do it. Later I tried again, I read everything that had to be taken, but I still lacked documents, so I was rejected again, the page does not always serve to get the appointment again, too much disorganization.

Good service, when you understand that now all the information is on the Semovi page and that the documents to bring are clear, the process is simple and very fast. You have to arrive on time for the appointment or else they don't attend to you because there are more people later, ah, and if you are missing a document, the girls give you 15 minutes so you can get it, that's good, since aa my in another module once I was missing a document and they returned me, I had to reschedule.

Make your appointment, if you bring all your documents they take care of you well and quickly. Advice: in some procedures such as cancellation, they ask for the recent receipt with the same address with which the vehicle was registered; attentive those who did not report any change of address.

Mistreatment: The documents that they ask for on the internet are not the pampering that they really ask for in the module and if something is missing you will have to wait 15 days to make another appointment, which also gives it to you at the time they want since it only lets you choose in the morning or evening. In my case, the process was a loss of license plates due to an accident, so they ask me for the paper that my insurance sent me about the total loss, however I only received an email from them with a signed and sealed document of which the lady from the module He scoffed in a sarcastic tone disrespectfully and told me that I was very "chafa". This was not the first time I had gone and in general they were always despots and reluctantly attending to me and the people who were by my side.