Monkey's Operating Tours - Monterrey

Do not go to this site, they are SCAMMERS and usurers, it has cost me the sweat to be able to rent a stroller for my children and the only thing that has happened is deception and they want to fool people. We have to boycott, because of this rabble they don't make them enjoy the holidays and I won't get tired of saying it, they are LPM SCAMMERS

A SCAM never rent there. They keep the documents and then claim money for having dirty the motor of the cart that is underneath uncovered. We had to call the police and argue for more than half an hour to get it back. The girl refused and completely ignored us. The worst thing that has happened to us in 15 days of travel.

Inadvisable company to rent. Since the rates are the same in the rest of the companies, try to avoid this one. Just looking to get an extra when returning the vehicle. The extra we paid was spending more than an hour retrieving our documents.

I DO NOT RECOMMEND IT. When you deliver the cart they charge you 350 pesos for being dirty even though you clean it or if you do not pay, they do not return the documentation that you have to leave while you have it rented. It is IMPOSSIBLE that the car you rent does not get dirty on any Holbox street, they are streets full of mud, puddles, splashes ... So they excuse themselves in that you deliver it dirty (or that you have cleaned it yourself) to charge you for more yes or yes. This didn't just happen to us, previous clients had the same problem. They put pressure on you to pay because they have your documentation and they know that many of the tourists in Holbox are leaving soon and need it urgently. In our case, they took the car a few minutes after leaving it so that we had no way to prove anything. Thanks to the police who acted and returned our documentation to us. Is a gotcha

SWINDLE!!!!! Never let the original documents take advantage of that! When we returned the car we arrived at the store and there were some French customers with problems with them ... When it was our turn they wanted to charge us 350 pesos for the 2 dirty cars ... On the inside of the engine ... Which ... It is open at the bottom ... A very bad attitude from the 3 guys who were receiving the cars ... And the girl who works in the office ... After 30 minutes arguing about refusing to return the documents to us, yes we did not pay. WE CALLED THE POLICE and they really very polite came to the store and we were able to solve the problems and return the documents. I DO NOT RECOMMEND IT AT ALL! the worst thing that has happened to us in these 15 days of vacation in Mexico.

SWINDLE. First, when we went to pay, they told us at the last minute that with a card they charge a 5% surcharge. THEY WERE NOT HONEST with the price. Second, our cart did not have a reverse gear, we called to have it changed and they acted crazy, as if they did not hear the call well. Lastly, not to us, but to the following they told them that they have to pay a surcharge of 350 pesos for having dirty the cart. IT IS IMPOSSIBLE NOT TO MESS THE CART, the streets are made of watery mud. I think he didn't tell us anything because our cart was broken, as well as not having attended to us, he charged us for dirtying it. In addition, we passed in front of the laundry of their carts, they have a pressurized hose, it costs them nothing to clean it. SCAMERS. IF you want to earn more money, give a better service, don't scam people!!

SWINDLE!! Beware of the employees of this trade. They ask for your official documentation (it is normal) but they use it so that when you return the vehicle you pay a bonus of 350 pesos for cleaning (even if you have cleaned it), the streets have large puddles and flooded roads it is impossible not to get dirty. In the end you pay double what you agreed to. If you are a foreigner, they force you to pay and treat you badly. When you debate the conditions do not answer your questions (they are suddenly deaf and dumb) clients before me argued about the same problem. We had to call the police. In the end we didn't pay anything and the documents were returned to us.