Motel Rumayor - 77712 Playa del Carmen

3.6/5 based on 8 reviews

Contact Motel Rumayor

Address :

Carretera Federa esquina, C. 3 Sur, Ejidal, 77712 Playa del Carmen, Q.R., Mexico

Phone : 📞 +98879
Website : https://motelrumayor.com/
Categories :
City : Q.R.

Carretera Federa esquina, C. 3 Sur, Ejidal, 77712 Playa del Carmen, Q.R., Mexico
D
Dante Uriel on Google

Buena habitación, cama, el Jacuzzi se tardó en llenar más de 5 horas y no había agua caliente. Arreglen esos detalles.
I
Isa Pichardo on Google

El administrador del turno nocturno del día 26 de abril del 2022 permitió que una tercera persona entrará y no le cobraron, pero al final se fue porque como olvidaron cobrarle estuvieron insistiendo a la habitación que pagará vía telefónica gritandome y colgandome el teléfono de forma abrupta en repetidas ocasiones a pesar de que se les informó que se les pagaría al salir. Las habitaciones están sucias, hay cucarachas, las sabanas y toallas presentan manchas de caca y están percudidas. Cuando se les pide arreglar el clima de la habitación que no servirá son groseros. El Internet es malo y lento y no cuenta con suficientes conexión es eléctricas ya que sólo tiene una para la TV no permitiendo la carga de dispositivos móviles. Los apagadores no funcionan. No aceptan pagos con tarjeta en la habitación y se quejan de que tienen que subir a la habitación como si fuera un favor el que nos hacen. A las personas que trabajan de limpieza las mandan a cobrar o cumplir sus obligaciones y ellas si son muy amables, y se ven apenadas ya que comentaron que no es la primera vez que los administradores dan un pésimo servicio y ellas tienen que lidiar con los huéspedes molestos. Mi experiencia en Rumayor fue mala, ya que todo parece viejo y todo está oxidado. No se le da un mantenimiento debido para hospedar personas. Espero tomen sus precauciones y busquen lugares alternos para hospedarse ya que en este lugar no se respeta a los huéspedes por parte de la administración.
The manager of the night shift on April 26, 2022 allowed a third person to enter and they did not charge him, but in the end he left because since they forgot to charge him, they were insisting to the room that he would pay by phone, yelling at me and abruptly hanging up the phone on me. repeatedly despite being informed that they would be paid on leaving. The rooms are dirty, there are cockroaches, the sheets and towels have poop stains and are worn. When they are asked to fix the weather in the room that will not work they are rude. The Internet is bad and slow and it does not have enough electrical connections since it only has one for the TV, not allowing the charging of mobile devices. The dampers don't work. They do not accept card payments in the room and complain that they have to go up to the room as if it was a favor they are doing us. The people who work as cleaners are sent to collect or fulfill their obligations and they are very kind, and they look embarrassed since they commented that it is not the first time that the administrators give a lousy service and they have to deal with the guests annoying. My experience in Rumayor was bad as everything looks old and everything is rusty. It is not properly maintained to host people. I hope you take your precautions and look for alternative places to stay since in this place guests are not respected by the administration.
M
Melissa Sanchez on Google

Not even emergency
Y
YoSoyAngel MEX on Google

Orrible
J
Justin S on Google

Killer mozzy wozzy
J
James B on Google

-DO- -NOT- -STAY- On arrival I quickly discovered that the sheets and pillow covers had only been turned to the clean side rather than changed for new. clean ones. The place reeked of mold and it was generally unkempt and dirty. No windows, terrible water pressure, the reception didn’t answer when i ringed them. And so on and so forth. I paid for 8hours, they just charge twice the rate since apparently none is as dumb as i am to want to stay 8 hours on that God forsaken place. Stay at your own risk.
J
Justin Guzman on Google

Good at times and all accessible reasonable rates
M
M K on Google

Actually quite nice. Good location. Open 24 hours. Just on the first visit there were no towels. On the second visit the A/C could only be turned on and regulated by an employee who set the temperature too cold. i slept overnight in room 8 and after that had several itches on my arm, which may have been from (bed) bugs there.

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