Movistar Ciudad de Mexico - 07840 Ciudad de México
3.8/5
★
based on 8 reviews
Contact Movistar Ciudad de Mexico
| Address : | A UN COSTADO DE WALMART TEPEYAC, CALZADA DE GUADALUPE, Valle de México 431, Guadalupe Tepeyac, Gustavo A. Madero, 07840 Ciudad de México, CDMX, Mexico |
| Website : | http://www.movistar.com.mx/atencion-al-cliente/informacion/centros-de-atencion-a-clientes |
| Categories : | |
| City : | CDMX |
| Description : | Fiber/ADSL broadband & digital TV provider, also selling smartphones & accessories. |
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guillermo ramirez on Google
★ ★ ★ ★ ★ Me atendió un joven un poco agresivo y se lo dije, además no me otorgó los beneficios que me prometió la persona que contacté, además no valía la pena discutir con el
 I was attended by a young man who was a bit aggressive and I told him so, he also did not grant me the benefits that the person I contacted promised me, also it was not worth arguing with him
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GABRIEL ANAYA CRUZ on Google
★ ★ ★ ★ ★ Muy buena atención, rapidez y muy amable
Very good service, fast and very friendly
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Juan Ernesto Arteaga Gonzalez on Google
★ ★ ★ ★ ★ Todos te atienden bien. Doy una estrella por el servicio de la caja. La cajera es grosera prepotente sin ética del servicio para el cual se contrato. De hecho de no ser por el ejecutivo que me atendió hubiera cancelado mis líneas telefónicas.
They all take good care of you. I give a star for the service of the box. The cashier is rude overbearing without the ethics of the service for which she was hired. In fact, had it not been for the executive who attended me, I would have canceled my phone lines.
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Catherine Navarrete on Google
★ ★ ★ ★ ★ Pésimo servicio, fui a recoger un chip con el número de orden y mi INE y aún así se negaban a darme el servicio hasta que hable con una persona de atención a clientes de forma telefónica, nada amables y además de todo burlones
Terrible service, I went to pick up a chip with the order number and my INE and still they refused to give me the service until I spoke with a customer service person by phone, not friendly and besides all mocking
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José Antonio Jandete Suarez on Google
★ ★ ★ ★ ★ La plaza en general está muy controlada en el acceso y eso dificulta y hace tardado hacer actividades en ella , por la cantidad de gente que llega y entra al centro comercial, si van a hacer algo si vayan con tiempo
The square in general is very controlled in access and that makes it difficult and takes time to carry out activities in it, due to the number of people who arrive and enter the shopping center, if they are going to do something if they go with time
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Erika Rivera on Google
★ ★ ★ ★ ★ Pésima atención por parte del asesor del módulo 4, agresivo y prepotente iba por mi chip por cambio de compañía por 5 meses y me dice que eso es falso que solo es por 3 meses y afuerza me quiere hacer contratar un plan, fui a otra sucursal y si me lo dieron por 5 meses, es mi primera vez en Movistar y llegando te llevas un trago amargo
Terrible attention from the advisor of module 4, aggressive and arrogant, I was going to get my chip to change company for 5 months and he told me that this is false that it is only for 3 months and he wants to make me sign up for a plan, I went to another branch and if they gave it to me for 5 months, it is my first time in Movistar and when you arrive you take a bitter drink
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Enrique Orozco on Google
★ ★ ★ ★ ★ Ese día marchaba muy bien con la familia, realizamos algunas compras en los comercios locales y tomamos un helado, se me ocurrió entrar a movistar para ver lo de mi linea, nadie te recibe, los jóvenes todos sin cliente solo sentados en sus escritorios, a ése momento no habia otro cliente que requiriera su atención, me dirigí al primer escritorio solicitando la atención y de muy mala forma me atendieron, parecería que yo tenía que ser muy claro, preciso y rápido para no molestar, al realizar un pago en la caja que esta al fondo de su local esta una señorita igual, muy malas formas, no se le escucha nada de lo que te pide, para recibir el efectivo te da una bandeja sin decirte nada, muy raro, después de que le deje el billete en la bandeja de platico no lo tomo, lo aventó desde la bandeja a un cajón. No recomiendo para nada esta oficina de atención. Al retirarme seguía vacío el local, nada de clientes. Es inexplicable su poble desempeño.
That day went very well with the family, we made some purchases in the local shops and had an ice cream, it occurred to me to go to Movistar to see what my line is, no one receives you, the young people all without customers just sitting at their desks, At that time there was no other customer who required their attention, I went to the first desk requesting attention and they treated me very badly, it would seem that I had to be very clear, precise and fast so as not to bother, when making a payment at the checkout who is at the back of her shop is a lady who is the same, very bad manners, you don't listen to anything she asks of you, to receive the cash she gives you a tray without saying anything, very strange, after I leave the bill in He did not take the plastic tray, he threw it from the tray to a drawer. I do not recommend this office at all. When I left the place was still empty, no customers. Its poor performance is inexplicable.
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Mary Gutierrez on Google
★ ★ ★ ★ ★ Sin estrellas.. te llaman y te ofrecen una promoción y llegas por tu chip y resulta que no te tratan amablemente.. y lo primero que te dicen es que no saben si vas aplicar a la promoción prometida, porque ya te has cambiado varias veces... No es justo que por un lado te insistan en cambiarte a Movistar y por otro no les parezca que te estés cambiando.. por algo será..
No stars... they call you and offer you a promotion and you arrive for your chip and it turns out that they don't treat you kindly... and the first thing they tell you is that they don't know if you are going to apply for the promised promotion, because you have already changed several times ... It's not fair that on the one hand they insist on switching to Movistar and on the other they don't think you're changing... it must be for a reason...
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