Muebles Albisa - 54000 Tlalnepantla de Baz

The truth is lousy service as delivered in 15 days and a month passed and they did not deliver it .. And they do not return the money, they only bring you back and forth. And they still insult you on the phone

3 weeks ago I gave the advance for a dining room, they left to dial me for delivery, which has not happened, the phone is not available. This week if they do not deliver me, I will file a complaint with Profeco. I recommend doing the same.

I bought a room priced at $ 13,000 in December. He stayed on what would be delivered on December 19, clarify that also if an advance of $ 4,000. On the 18th I called to arrange the arrival of my room and they did not answer me, I really called about 15 times throughout the day. on the 19th I was successful with the call and they told me it would arrive 2 days later. I did the whole deal with the owner of the furniture store, nor did he attend to me depending on why he was busy. On the day of the alleged delivery, they neither called nor answered me. I had to go to the store and their answer to why they don't answer me is that they are busy and that if the phone does not ring, I made a test call and indeed they hear little but they also realize it and prefer to cover the phone with papers. They agreed to deliver it again before the new year and again on the 30th they did not answer. we were the owner, he did not want to come out to show his face a until he came out and said he apologized that his assistant gave the data wrong. that they were going to take longer to give it, but he decided to put a solution to it and said "do not worry, I promise to lend you a room for all these delays and inconveniences." I agreed because at least I would have a room in which they would deliver mine, it was left on what day they would send it to us. I called the next day and his secretary told me that he would actually give it to me but that before I had to make a deposit for the room they were going to lend me. I told him that we did not agree with the owner and he said that then they would not give it to us. Today is January 19, they have not called me, they have not delivered it to me, I have gone and it always turns out that the owner is not there, that he went out to eat, a week ago I went and told his workers that I would not leave until I spoke with him, they located him and told me he was on vacation. They still don't call me

We should get together all those who have made us fraud and sue is a piece of furniture, I bought them $ 23,000 pesos in furniture, they arrived a month and a half after having made the purchase and they were not even the ones I asked for, when making the claim, They do not solve anything for you and they invent that their provider is responsible, not them. The bunks all crooked and damaged, it is a disgusting furniture store. The phone number they have on this page is wrong, the owner of the phone is already tired of receiving calls of complaints from that furniture store.

In mid-May I went to buy a living room, dining room and headboard, at MUEBLERÍA ALBISA (located in downtown Tlalnepantla) they gave me a delivery date June 7, 2021 (since they had sent them to make the color I chose), the date passed delivery and nothing, we called the number found in google search and it was not "out of service", we had to go repeatedly and they always told us the same thing "the supplier has a lot of work", "the supplier was late because it does not have enough workers ", in short, we got tired and decided to ask for a refund since they never had the attention to call us to explain things, much less, when they finally gave us a date to return the money they called us a day before to tell us that not always, that in "x" date and thus they have given us long, in short, neither furniture, nor money. A BECAUSE OF SERVICE, they take long, they really NEVER buy there, terrible !!!!!!!

DO NOT BASED ON THE PRICE, LOOK FOR ANOTHER, FURNITURE STORE THAT IS RESPONSIBLE, THEY TELL YOU 15 DAYS AND THAT COMES BACK IN 3 MONTHS, DO NOT BUY HEREIII AND REPORT THEM IN PROFECO WITH ALL CUSTOMERS IT IS THE SAME COMPLAINTS AND COMPLAINTS

TOO MUCH I DIDN'T SEE THE COMMENTS BEFORE! I FEEL UNFORTUNATELY SCAMMED I CAME WITH THESE PSEUDO DEALERS I PAID FOR A FURNITURE AND THEY SENT ME WHAT THEY WANTED, THEY TOLD ME THEY HAD MADE A WRONG BUT THEY WOULD CHANGE IT IN A MAXIMUM OF 15 DAYS A MONTH GOES AND... THEY DON'T ANSWER ANYTHING MY CALLS I HAD TO GO TO THE THE FURNITURE DENIED ME THE OWNER SAYS THE ASSISTANT THAT SHE CANNOT COMMUNICATE WITH HIM (IT IS RARE NOT THAT QLLA DOESN'T HAVE HER CELL PHONE), HOW SAD THIS KIND OF BUSINESSES DO NOT MEET THEIR COMMITMENTS, ALSO STARTED A LAWSUIT IN PROFECO I WISH THESE SRS. THAT HOW THEY ACT WILL BE MULTIPLIED BY 100

HORRIBLE!! Lack of seriousness, commitment and possible fraud!! Be very careful when ordering furniture in this pseudo furniture store, they brought me 3 months back and forth with my delivery, when I asked for a refund they told me that they could not return my money because they no longer had it, when I went to face them They branded me a liar and that I never talked to them when I spent 3 months communicating with the secretary. I literally had to go pick up my room myself and take it away. Please don't fall!! This is what these people do. ??