National Institute of Neurology and Neurosurgery - 14269 Ciudad de México

They have great prestige, for having excellent medical surgeons. On April 3, 2022 Accompany a Friend, because her son already had Weeks with continuous Epilepsy Attacks. This Hospital was Hope; They were able to give *THE REFERENCE SHEET* at Dr. Belisario Domínguez Hospital in San Lorenzo. We arrived and everything normal. I am an observer and I saw how patients and family members were received, something that caught my attention was that; Treatment was better for people with money, who arrived in elegant cars or in pretty ambulances. My friend left around 3:00 am with her son in a wheelchair, worse than when she arrived. I was surprised that he had not been admitted. In that The Security Guard that was that Night was Rude, He began to Pull the Chair so that the patient would get off; He couldn't do it and this guy was picking it up, he was about to throw it away. And we were helpless not to be able to stop this Guy. A friendly nurse came out, and he stopped the chair as DiDi arrived. From inside he shouted at us. Where is the car! I told him calm down, we are waiting for him to arrive. The Dr. who treated my friend's son did not solve anything about the patient's condition, but instead did something that I do not want to mention here. That I was unprofessional, irresponsible and abusive. And not satisfied with that, he told her that she will not return and that she should go to the hospital that sent her with them. To another day, Again the Son of my Serious Friend; So the Pilgrimage returned to the Hospital. He asked me: If it is a Hospital of the Government, of the People, where is Gratuity received? Why don't we receive the same treatment as the others who arrive in elegant cars or in rented and expensive ambulances? I hope the Hospital answers my question, unless they delete my comment. *** IT IS NOT WORTH * THAT SUCH A MAGNIFICENT HOSPITAL MAKE IT EXCLUSIVELY FOR THE RICH, IF IT IS MADE FOR THE POOR. THEY CAN GO TO HOUSTON EASILY. OR SIMPLY THAT THEY TREAT US THE SAME ***

I went on December 8 to this institute for a consultation. It turns out that the doctor, doctor or I don't know who was the one who treated me said that I had nothing .. taking disk and plate tomography to him .. I went to another specialist and he reviewed my documents to which based on other studies he told me I had a brain cyst....I really don't recommend this institute at all...I prefer to go to a private doctor

Super bad my experience in this hospital, I have several points. -From making appointments by phone to asking for information about the doctor who operated on my uncle. He literally only operated on my uncle, the famous doctor's face was seen only once & from then on he has NEVER been seen again, not even in the appointments they gave us when he left the hospital. -Very rude security guards. -If I ask about the doctor who operated on my uncle NOBODY knows what to tell me and they just pass the ball along. -They said that in 2 months (last year) they would operate on my uncle for the 2nd time & we've already been in the middle of this year & they don't call to tell us anything & if we dial they don't answer the phone either, they hang up on us later or leave us in line waiting.

The medical service is excellent, they have amazing doctors and nurses. It's a pity that they have an incompetent and unprepared security service as a ballast for their work. Be very careful with the guards, my recommendation never believe a word and instead if you have a problem call social service.