Panificadora y Pastelería Los Arcos - 57820 Nezahualcóyotl

Excellent quality in their products and their cakes are super exquisite

Different assortment of sweet bread, but the bolillo is of poor quality, they always put the most burnt and hard one in the morning

For years I have bought bread and cakes there, it has seemed to me good quality bread and a fair price, I almost always buy the impossible cake for my family's celebrations, but a total disappointment: on Sunday I went to buy an impossible cake and some ciabatta the branch of Las Águilas, entering the premises I ask, if they have impossible cake to what one of the employees tells me is coming, right now they lower it, then I choose my chapatas, I make time and they lower 2 impossible cakes (chocoflan) the employee tells me that is, she suggests I give her this, she accepted, I ask for the congratulatory ribbon, I pay for it and I leave in this case the celebration was in the Roma neighborhood, the cake is split and distributed, when they give me my slice I realized the fermented aroma, that the cake is not in good condition, he cut a piece off my slice and they make slimy children between the piece that I separate, I tell them don't eat it this cake is past, OLD, spoiled, throw it away I go out to buy another cake that luckily they sell everywhere. I was disappointed that one trusts the seriousness of the bakery and what they do is not worth it, if they had just taken it out of the truck I take it for granted that the cake is fresh and not stale. What I deduce: that the cake was not sold and they sent it to compose or it was not sold in another branch and they sent it to this one, the worst thing is that the lady who attended me suggested that exactly, she already knew or was also unaware of the fact . Did the logistics fail or is that how they work? It's not what I spent on the cake, it's the trust I had in them. Nor where to communicate to notify, they have a QR that does not take you anywhere, they do not have a website, the phones do not answer them. Twitter is not available, only this branch appears. Ultimately, I was unlucky.

One of the bakeries with the longest tradition in the La Perla neighborhood. The quality of their products has not declined over time, quite the opposite, in addition to the fact that they continue to expand their range of options. Also recommended are the pizzas and sushi that they sell across the street.