Portonovo Hotel and Suites - 03000 Ciudad de México
3.9/5
★
based on 8 reviews
Contact Portonovo Hotel and Suites
Address : | Viad. Pdte. Miguel Alemán Valdés 645, Piedad Narvarte, Benito Juárez, 03000 Ciudad de México, CDMX, Mexico |
Phone : | 📞 +87 |
Website : | http://www.portonovo.com.mx/ |
Categories : |
Hotel
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City : | CDMX |
Description : | Unassuming roadside hotel featuring simple quarters, plus an informal restaurant/bar. |
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idan kessel on Google
★ ★ ★ ★ ★ WARNING!!!
I used to stay quite a lot in this hotel until they charged me $50 without reason and would not refund. since they had a check-in VISA voucher I could do nothing.
These guys are PROBLEM - STAY AWAY
CUIDADO
LADRONES... me reboran 50USD por la VISA
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Ángel Ga-Pa [98] on Google
★ ★ ★ ★ ★ Well the place is good spoted but i wouldn't recomend it to stay, all the staff in reception is rude and careless plus they only care about them in my opinion the only good thing there is the restaurant but i'm not ever going back ( just one advice don't trust anyone that works in the hotel EVER ¡¡¡)
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¡Gotcha! Brands on Google
★ ★ ★ ★ ★ Friendly staff, the hotel is nice and good location to explore all areas of CDMX. My only disappointment was weak wifi, 90s dial up was faster.
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Maggie robles on Google
★ ★ ★ ★ ★ For the price we paid it covered my expectations. It was clean, customer service was good. Its an old hotel but it has been well maintained. I would stay again if needed.
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Rebeca Rviron on Google
★ ★ ★ ★ ★ They charge you even when you cancel two weeks in advance.
They lied to me telling me they were going to refund me and never did.
Booking contacted them and they sent booking a receipt for their own bank deposit. NEVER reserve or stay here . It took me 3 months to get my money back after they charged me even though i had never stayed there
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Sarju Athwal on Google
★ ★ ★ ★ ★ Basic facilities but clean room, in good state of repair. Junior suite bit on the small side for 3 people, and 3rd bed is just a little fold out camp bed. All beds extremely firm. Seems to be mainly domestic tourists that stay here, so no English spoken. In a very quiet residential area, just next to the ring road, so little in the way of neighbourhood noise. On the downside it's about an hours walk from Zocalo, with the nearest Metro a 10minute walk.
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Abdullah Almohsen on Google
★ ★ ★ ★ ★ The location was great. walking distance from buffalo wild wings and other food places. The hotel rooms were ok but we didnt have a microwave nor a mini fridge or a coffee maker. We didnt know this hotel did not provide these luxuries that we are used to getting at other places in the usa. They did have a restaurant located by the lobby and they brought us the food and drinks we orders, we just had to tip them, if we knew that we would have gotten the food and drinks by ourselves but oh well other then that the rooms were perfect for us on this vacation. the city was gorgeous hope to see it all one day.
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Elsa Serrano on Google
★ ★ ★ ★ ★ Really bad service especially Pablo and Griselda, we had to change our reservation instead of 2 people 3 all women and they wants us to separate.
We doesn't agree and they even follow to our room to make sure the 3 person doesn't stay.
We feel really scared so left and didn't stay even though we pay.
Don't rent a o room, they really bad
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