PROFECO Procuraduria Federal del Consumidor - 58280 Morelia

I have a lot calling by phone and do not answer the electricity bill, it came to me last two months with an increase of 200%, my regular consumption was from 210 to 250 average and in holidays or Christmas seasons, which is the highest consumption, about 300 to 320, never pay more. of that and in May and July I get 593 and 443 and their answer is that due to the contingency we are longer at home when in my case it is not like that and they say that my consumption increases I have all my receipts and in life I have consumed So much but you also do not answer what to do about such theft, not only the basic basket is out of control and now this please so I think we can be several can you help me? or what do I do? because I have not been thinking that they would be working online but there is no answer either. I would appreciate your support.

I went to file a complaint and there was only one window, the place is opaque, with bad lighting, it looks miserable, and the person who attended me kindly told me how to process the complaint, which would hopefully be attended in 4 months from now received the formal complaint. This actually discourages and protects businesses. It is a tremendous loneliness that of us consumers.

I come to process, and I am guided by the GPS schedule, and it turns out that it is not updated, close at 3:00 PM and on the map it says 3:30 pm Too bad for this, I'll be back Thank you

Too bad they can't answer a question over the phone. It would save time and save us users time. Such good service I had received from this office

I went to MegaCable and they kept my INE

I have called by phone to raise complaints from stores that exceed prices but they never answer, the service of the prophet is very bad

I went today to ask for support and guidance for problems with aeromexico. And a certain Rosy, who didn't want to identify herself, didn't even guide me and I even got scolded.