Refaccionaria El Platino - 37380 León

Very attentive excellent attention

Excellent service and good prices. congratulations

Excellent attention and quite a variety of spare parts

Very stocked and excellent attention

Of the worst in customer service, 15 minutes and they attended 2 people who arrived after me, Finally they take care of me and I show them a photo of the room that I occupy and they give me a piece that at first glance you can see that it is not the one I asked for, to which the seller tells me that the one I showed them is not, And the one that he sold me is the one that he carries and that marks his system or manual, Of course I do not take to the piece in physics and imagine how they are professionals (,,,,) and it is their work It could be compatible, I take the part with me and the next day the mechanic indicates that the part clearly says on the box and sales note that it is for Toyota, I contact the company, I send them photos of the part, what it carries and what They sold me, an hour to define and get the part, they would send it to me after 12 pm on Saturday, as the person who sent the audio tells me, if I had a motorcyclist available, of course with a charge, apart from 130 pesos more because the piece is more expensive, The issue or primordial would no longer be the part or the position of $ 130 the question would be that if he sent it to me, if I had someone available to take it to me when I went to the said company, verify its seriousness The people in charge of home delivery, relaxing to the max during working hours,! ??? Obviously I contacted me from 9:30 a.m. on Saturday and I was waiting for the solution for an hour, as the company works on Saturdays until 3:00 p.m. they did not answer me or phone and message, finally I answer the phone and I commented that if it is safe that I sent it to me, and the person annoyed by my attitude only indicated that he did not make the sale to me, it turns out that the annoying ones are them, implying that it is each seller's problem, as if it were a favor that I asked, the failure It was theirs and I report it in a timely manner because if I spend the 3 days that I set from the purchase it is no longer applicable, it is not possible to buy the 25 and when they return to have service on Monday it would no longer be valid, ?? really that little EXCUSE MY IGNORANCE, BUT IT IS SUPPOSED TO BE A Renowned COMPANY, where their responsibility and how professional they claim to be remained, the lives of many people are at stake, {It is in their hands to be taken lightly}, or only sell to sell to cover their parameters and can commission,!? I spent more in $ and time I bought the part in another and cheaper parts, and if you don't believe it I have the part and purchase notes, what disgust and embarrassment to others

Orders take 2 to 3 days to deliver They do not give you the full refund Even though they don't get you the pieces They still fuck you 10% of what they charge you

They don't have the parts on site, they almost always have to order what you need, they also don't take responsibility for their own mistakes, they sold me a couple of the wrong parts and when I came back, they didn't want to give me my money back, they just give a voucher to use on other products of theirs, even when the mistake was theirs. PS always try to bring your sample if you want to buy there.