Refaccionaría "Tony" - 54960 Tultepec
4.2/5
★
based on 8 reviews
Contact Refaccionaría "Tony"
| Address : | Av 16 de Septiembre 79, San Juan, 54960 Tultepec, Méx., Mexico |
| Phone : | 📞 +898 |
| Categories : | |
| City : | Méx. |
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DEVOLUCION IMSS on Google
★ ★ ★ ★ ★ Tengan cuidado con lo que compran, ya que los vendedores te venden mayor parte de tiempo por vender, ya van 2 ocasiones que me dan piezas que no son, lo peor es que no te regresan tu dinero hasta que ellos garanticen conseguir la correcta pieza, lamentablemente los clientes no tenemos a veces el tiempo o creo que a nadie le conviene tener el carro en el taller 15 días que es lo que piden para regresarte tu dinero o darte la pieza correcta. CONSEJO: revisen sus piezas o mejor lleven la muestra para que no les vendan gato por liebre.
La primer pieza fueron unas balatas: me dieron unas de Durango y pedí para Duster y la segunda me querían vender un radiador de Kangoo en lugar de uno de DUSTER.
Anexo fotos
 Be careful what you buy, since sellers sell you most of the time to sell, there are already 2 occasions that they give me parts that are not, the worst thing is that they do not return your money until they guarantee to get the correct part, Unfortunately customers sometimes do not have the time or I think that it is not convenient for anyone to have the car in the workshop for 15 days, which is what they ask for to return your money or give you the correct part. TIP: check your pieces or better bring the sample so that you do not sell a pig for a hare.
The first piece was some brake pads: they gave me some from Durango and I asked for Duster and the second they wanted to sell me a radiator from Kangoo instead of one from DUSTER.
Photos attached
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Rubén Hernández on Google
★ ★ ★ ★ ★ Lo único rescatable q tienen un buen surtido de refacciones precios accesibles pero muy lentos para atender y su atención telefónica es pésimo
The only redeemable thing is that they have a good assortment of spare parts at affordable prices but very slow to attend to and their telephone service is lousy.
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Papito Santos on Google
★ ★ ★ ★ ★ Se equivocaron en la refacción, les solicite el cambio o devolución de dinero y se negaron. Solo me dieron un vale para posterior compra . Muy mal.
They made a mistake in the repair, I asked them to change or refund the money and they refused. They only gave me a voucher for later purchase. Very bad.
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Joel Kemish Sanchez Urban on Google
★ ★ ★ ★ ★ Pesimo servicio, los vendedores te atienden como si te hicieran un favor o les pidieras las cosas gratis: esta tienda necesita urgentemente renovar personal.
Terrible service, the sellers treat you as if they were doing you a favor or asking for free things: this store urgently needs to renew staff.
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Ether Om on Google
★ ★ ★ ★ ★ Atención al cliente es pésima. No entienden lo que uno requiere aún siendo explícitos. Dejo evidencia del nivel de respuesta.
Customer service is lousy. They do not understand what one requires even being explicit. I leave evidence of the level of response.
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Humberto Corona on Google
★ ★ ★ ★ ★ Que bueno que se dieron a conocer como una refaccionaria buena bonita y barata, gozan de buena fama por ello, les recomiendo que cuando el cliente esté en el mostrador deben atenderlo bien, satisfaciendo sus necesidades, no todos los que llegan a comprar son expertos mecánicos así que deben de tratar de ayudarlos ok
No se sientan presionados por la fila cada cliente merece su tiempo de atención y calidad.
Imaginense ya estuviste formado 45 minutos y llegas al mostrador y te atiende el correcaminos!! Que lo primero que hace por no ayudarte y buscar lo que necesitas te dice: No tengo su refacción !!!
Y ni siquiera te ofrece otro producto.
Lo primero que dices es : El que sigue!!!
Sus precios ya no están tan baratos y si las refacciones son de bajo precio son marcas de baja calidad así que no se vayan con la finta, recuerden lo barato cuesta caro!!!
It's good that they became known as a good, pretty and cheap auto parts store, they enjoy a good reputation for it, I recommend that when the customer is at the counter they should serve him well, satisfying his needs, not all those who come to buy are expert mechanics so they should try to help them ok
Don't feel pressured by the line, each client deserves your attention and quality time.
Imagine you were already trained for 45 minutes and you arrive at the counter and the roadrunner attends to you!! That the first thing he does for not helping you and looking for what you need, he tells you: I don't have his spare part!!!
And it doesn't even offer you another product.
The first thing you say is: The next one!!!
Their prices are no longer so cheap and if the spare parts are cheap they are low quality brands so don't go with the feint, remember cheap is expensive!!!
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ivan piedra on Google
★ ★ ★ ★ ★ Ok
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Cuautemoc Duran on Google
★ ★ ★ ★ ★ Ok
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