Rentadora Isis - 77710 Playa del Carmen

Always a pleasure to rent with ISIS , good service , great communication with Edgar , we had the car for 6 weeks without any problem ., insurances included in the daily prices ., peaceful. We will rent again when we will comeback . Claude Gagné, Québec.

- We rented the VW Vento, $45 per day, fair price, with liability insurance included. No extra charge. - Deposit $250-300 by credit card. - One issue I had, after driving the car for 2 days, one of the Hub Cap fail off somewhere on the road. they charge $55 for the lost. However, the owner knew this happened to other car before, so they should check and secure the cab or remove the cab. - VW Venton manual, gas tank 55 Lt. - Beware of Gas station scam, we got scam in one of the gas station in Playa, so pay attention when they fill up your gas, step outside of your car and watch the gas meter as they fill up.

I highly recommend this rental agency. The car was exactly as advertised and they were wonderful to work with. So much better than some of the larger chains in Playa.

Edgar was awesome and easy to work with. Strongly recommend renting from here and not the big national companies. Much better than other small local companies as well like U-drive etc.

After looking for a reliable rental car company in playa and getting lost in rentalcar.com insurance policies - I check online review for local companies and noticed the good reviews ISIS Rentadora in playa had - so we whent there without an appointment to see if we could get a good deal. It’s a small company and we where met with excellent service and felt very safe. No pushing useless insurance - the price is the price including insurance. We rented a small car for 8 days, and as we where located 20 minutes north of the city we asked if we could get the car picker up at our hotel at the end of the period. That was no problem and they didn’t charge anything for the pick up. The 8000 pesos deposit was returned at the end of the period. From start to finish a great experience with the company - great service and prices.

In March I rented a car from ISIS Playa del Carmen for 7 days. When I drove the car back, when they checked the car, the spare wheel disappeared. I noticed that Mr. Edgard was very agitated and no longer as friendly as before. When I arrived at the office he said he was asking for an offer for the wheel, but he didn't ask for anything because the offer was already on his table before I got to the office. I rented the car in March and the offer was from December. The wheel cost us 200 Euros! I mention that the car stayed in a parking for a day without being monitored by cameras, the car was closed and there were no signs of break-ins! If you do not want to pay 200 Euros, I do not recommend renting from ISIS! And Mr. Edgard is not what he seems!

This was the most painless car rental Ive had in any country. The prices were upfront, nothing additional. We were given a great car with zero issues. Pickup & dropoff were so quick and easy! My deposit was credited back immediately. The customer service was excellent too. I will never rent from anyone else in Playa. Thank you for making our side vacation awesome!

I rented a small Nissan in December, when the prices are crazy high, with a bit less than 60 USD per day. The car was practically new, Edgar was fair, transparent and professional and the returning process was quick and painless. The 6000 MXN guarantee was released on the spot and the car checking process was fast, as I returned the car freshly washed & cleaned so any potential damage would have been easy to spot.