RIU Tequila Italia Restaurant. - 77710 Playa del Carmen

Staff amazing. Food not authentic. A lot recycled from lunch buffet. Definitely not a 5 star !

Everything was nice and clean, people was really friendly, the only thing they need to upgrade a little bit is the drinks need to be a better brand,.

Loved it! Food, service had great experience

All the restaurants on the resort are top class, very difficult to choose a favourite. Great food and service as always.

First of all, I want to say that the service is amazing. However, the food... AWFUL! The buffet hot options were cold and dried out. The ravioli was horrendous, just dry and grainy. The spinach panko balls were dry - like licking sand. Bruschetta! Omg, you guys need to look up what bruscetta actually is!! The pizza was bland. The salad part of the buffet was nice but I'd recommend everyone the hot starters. The main... we both ordered chicken milanese. It was bland and like eating shop bought generic instant noodles with a sad excuse for mushroom sauce, and the mushrooms had a weird chemically taste to them. Desserts were OK. Management genuinely need to try the food to see what's going wrong. Italian food is simple food to cook but this restaurant isn't even achieving the basics. Wait staff are brilliant though.

The food is actually quite nice, but the noise level in the half full restaurant is way beyond what is reasonable for the employees and the guests. The attached picture is a 2 minute measurement taken at 7:10 PM on 21st January 2022. This makes eating in here a rather stressful experience. I suggest to treat the place with accoustic dampening plates - in fact this goes for all the restaurants at the hotel.

I don't like to give 5 star ratings if it's not really earned. I have zero negative comments or experience here. The food was great. Service was great. Great experience all-around.

It was one of our best meals at the resort! Gustavo provided excellent service! He was attentive, friendly, nice and made sure we were enjoying our meal. It is a full course meal where the appetizers, bread, soup/salad and dessert are buffet style. We all ordered the salmon and had a nice selection of appetizers and bread. We wrapped up dinner with a cappuccino and some cassata cake (which funny enough I almost had back home). The restaurant's decor is pretty and inviting and it sure has something for almost every person to try.