ROKKO Cocina Nikkei - 77535 Cancún

It takes hours for an order of rolls that are very small and not tasty at all, bad attention from the waitresses to think that there were hardly any people

Casual atmosphere. Very fast service. There is delivery service, also via rappi and Uber. Easy access to reach by main avenues. ? recommended.

We are amazed at the quality of the food at this establishment. The tuna and salmon sashimi couldn't have been better, and the rolls were also great. Excellent place with quite affordable prices.

The girls who were waitresses 10 out of 10 were super friendly and were always on the lookout. What I didn't like was that it took an hour and a half to bring an order of rolls and the flavor was x, I don't know if they offered me soup because of the delay. free that's a good point but the truth is I don't know if I would return because of the time it takes to get the dishes out, my experience here was good because of the waitresses and bad at the same time because of what was already mentioned

It seemed like a good place to eat from outside, but unfortunately I could see that they do not have an organizational structure that allows them to take orders and avoid setbacks, because I ordered my order at 02:20 pm and at 3:02 pm They told me that my order would be ready in 10 minutes, despite the fact that when the kind lady who attended me arrived, she informed me that the delivery time was 20 to 25 minutes. I have tried their food before and I can say that it is good and recommendable, but in terms of organization and customer service, it leaves a lot to be desired. In addition to that, I would like to mention that when I was inside the premises at a table, a supplier arrived to deliver product, and I could see that the waitress, who was in charge of delivering the dishes to the customers, took cash from the supplier with her hands, the which sack from the pockets of the Sushi master. That in my opinion is somewhat unhygienic, since after that I deliver dishes and continue with their work. In any given case, the one who should be in charge of these issues should be the cashier. Anyway, I recommend the food, but I hope that when they visit you, your service will give them a good impression. On my part, the day I went, I didn't eat because my lunch hours ended before my order was served.

It is a very nice place, the attention of the staff is excellent, the ambient music, the tables and chairs very comfortable. The dishes are generous and the presentation is a nice touch, the rolls are another level. Prepared drinks very original and exquisite. It has a small free parking in front of the restaurant. They accept all cards and cash to pay. I would definitely come back here