San Jorge Hospital - 64000 Monterrey

My family member was hospitalized from March 21 to March 23 of this year, the days he was there they never changed the sheets or covers and he only did it in the room once in 3 days.

I have just relieved myself there and it was a unique experience !! Thanks to all the staff who touched me for their excellent service, support and always kindness to answer my questions and be aware of everything I needed, the nurses my respect no matter what They treated me as if I were their family member. All your excellent clean and comfortable facilities, thank you for making me feel at home and for making me and my baby come out in full recovery and in perfect health !!! Thank you and God give you more to continue taking care of people's lives

I had surgery in January 2021, previously my mother had operated on her, and we received very good treatment from the doctors and nurses, they treat you patiently and are very kind. The only detail in which they should improve a lot is at the reception, the ladies have a bad face, they treat you in a bad way. The day I had surgery I was registering and they were making joking comments about a person who had died the night before. and the ladies at the reception would go and make the comments to the person who was filling out the entry sheet for me. I think that when you are going to have surgery, you are nervous about the procedure that they are going to do and to be listening to those types of comments, I think it was not the time. I have also had to speak to reception and literally hang up the phone.

Excellent attention from the administrative staff that works there as well as the doctors and surgeons who attend you, always very cordial, clean facilities, they give you a good treatment that makes you feel very comfortable and what to say about the rehabilitation department, highly trained and very humane staff. the patient ?.

It leaves much to be desired. They have recently graduated doctors or maybe they just had their internship, I'm not saying they are bad, in other hospitals they have highly trained recent graduates of general medicine who even treat you as if they were 2nd level doctors. The doctor did not know what to tell me or what to give me for a dental infection, which he did not know about that area. He ended up prescribing me what I told him they were giving me previously, for a little while and I ended up filling the prescription myself and he just put his signature. In addition, he did not even know the dose calculation, so he had to look it up on the internet. I also told him that I was allergic to penicillins and he was giving me a medicine from that family, I have read the vademecum despite not being a doctor, but imagine the patients who know nothing about medicine, with the new doctors of the millennium we are to take the chin@$@$@ to everyone, surely they are one of those who did not study at university or spent time glued to their cell phones....the truth is that doctors from some well-known 50-consultation pharmacies serve you better pesos, it is more even in the other pharmacies with free consultation you do better. And since you're not a doctor, you can't refute anything because they're supposed to always be right.

The reason I came was because the price of the surgery was very affordable. That I did not like. They call themselves "The hospital with human warmth" and the truth is that when they discharged my daughter they forgot about her. They disconnected the intercom and there was no one in the central anymore. No one told us that we were going to checkout, and that many times we asked the nurses when they were still in the central office. Terrible service from the hospital. I honestly left very upset and only out of necessity would I return. They can't forget about patients just because they're discharged. The patient remains a patient until he leaves the hospital.