Santander - 77500 Cancún

2.1/5 based on 8 reviews

Contact Santander

Address :

C. 1 Tejón 5, 20, 77500 Cancún, Q.R., Mexico

Website : https://www.santander.com.mx/
Categories :
City : Q.R.

C. 1 Tejón 5, 20, 77500 Cancún, Q.R., Mexico
A
Aurora Leon on Google

Horrible tener que hacer fila en el sol. Entiendo que es por pandemia, pero es peor, ya que la gente afuera se quita el cubrebocas por el calor. No hay orden en la fila. La gente se mete.
Horrible having to line up in the sun. I understand that it is due to a pandemic, but it is worse, since people outside take off their masks because of the heat. There is no order in line. People get in.
J
Jesus Toscano Gonzalez on Google

Pésimo servicio, se tardaron dos horas para un trámite sencillo y lo hicieron mal. Ponen lo que se les ocurre en tus datos personales o de plano ni los registran, lo cual genera que tengas que volver a ir para registrar dichos datos. Peor no puede ser.
Terrible service, it took two hours for a simple procedure and they did it wrong. They put what comes to mind in your personal data or flatly do not record it, which means that you have to go back to record said data. It can't be worse.
S
Soto Mary Karmen on Google

Pésimo nadie sabe en dónde formarse hay 1 cajero para depósito y se tarda años los billetes no los acepta TODO UN CAOS Los chicos q se supone ponen orden no saben dar le rapidez al movimiento La máquina que da los turnos está adentro y la gente afuera La gerente no le interesa eso, ve pero no hace nada.
Terrible no one knows where to train there is 1 cashier for deposit and it takes years the bills are not accepted ALL CHAOS The boys who are supposed to put order do not know how to speed up the movement The machine that gives the shifts is inside and the people outside The manager is not interested in that, she goes but does nothing.
c
carlos uc poot on Google

Mala organización y poca ayuda hacia el usuario más de hora y media esperando a que te atiendan.
Bad organization and little help towards the user, more than an hour and a half waiting to be attended to.
w
wiichy flow on Google

No te atienden bien y siempre te mandaban a llamar por teléfono primero y no solucionan los problemas sólo te dicen que esperes asta la próxima quincena en.mi caso de que me cobraban interés de mi tarjeta de nómina cuando no deben combrar por ese manejo de cuenta y sólo me dicen que ya está resuelto pero sólo me roban
They do not take good care of you and they always send you to call by phone first and they do not solve the problems they only tell you to wait until the next fortnight in case they charged me interest on my payroll card when they should not change for that account management and they only tell me that it is already solved but they only rob me
O
Omar Dueñas Barrientos on Google

Pésimo servicio, el personal no está preparado para la atención, no conoce ni las sucursales ya que me han traído de sucursal en sucursal. Pésima experiencia, en verdad ni puede uno quejarse se ayudan entre ellos HORRIBLE..
Terrible service, the staff is not prepared for attention, they don't even know the branches since they have brought me from branch to branch. Terrible experience, in truth, one cannot complain, they help each other HORRIBLE ..
S
Sergio Moyer on Google

This place is horrible, you have to wait an eternity for the simplest of transactions, like cashing a check, the staff is rude and very poorly organized and to top it off they have a waiting area with the most uncomfortable seating imaginable
A
Alex Machholz on Google

Poor customer service, like immigration, it all depends on the day you go, time, and who you speak to. I went one day asking for an additional card for my account, was told it was not a problem and what documents were needed. I returned the following day, was attended by a different person who said it was not possible. I sat back down, waited for the original person I spoke with, walked out 5 minutes later with the additional card. Like all banks in Mexico, avoid them on pay days because everyone goes to drain their accounts and pay bills.

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