Santander - 03310 Ciudad de México
2/5
★
based on 8 reviews
Contact Santander
| Address : | Av. Popocatépetl 186 PB, Sta Cruz Atoyac, Benito Juárez, 03310 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +7 |
| Website : | https://www.santander.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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Rafael Manzo on Google
★ ★ ★ ★ ★ Horrible servicio. El peor sucursal de mi vida. No ayuden para nada.
 Horrible service. The worst branch of my life. Do not help at all.
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Arturo Lecanda on Google
★ ★ ★ ★ ★ Es un asco esta sucursal. En más de 5 ocasiones he acudido por aclaraciones y nunca me pueden solucionar nada. La atenciin del propio director de la sucursal es inaceptable. Muy grosero y prepotente
It's disgusting this branch. In more than 5 occasions I have come for clarifications and they can never solve anything. The attention of the branch manager himself is unacceptable. Very rude and arrogant
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Nataly Suárez on Google
★ ★ ★ ★ ★ Pésimo servicio, 1 ejecutivo para toda la atención, tardadisimo y cero amables
Terrible service, 1 executive for all attention, very late and zero friendly
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Mariela Guadalupe Herrera Reyes on Google
★ ★ ★ ★ ★ Pésimo servicio, fui a realizar un trámite, después de la larga espera el Ejecutivo y el Gerente me dijeron que tenía que llamar a la superlinea y despues de 20 minutos que me contestaron, en superlinea me dijeron que el trámite que requería lo tenía que realizar con el Ejecutivo. Regrese con el Ejecutivo y me dijo"ah tal vez ya se haga el trámite en escritorio", me dijo que llevara una carta solicitud y copia de mi INE, que él se contactaba en 24 horas para indicarme que ya estaba listo el trámite, nunca me llamo ni me llego correo de confirmación, solo me engañaron, pero eso si como dan lata con las llamadas ofreciendote tarjetas de crédito.
Terrible service, I went to carry out a procedure, after the long wait the Executive and the Manager told me that I had to call the superline and after 20 minutes they answered me, in the superline they told me that the procedure that required had to be done with the Executive. I went back to the Executive and he said "oh maybe the process will be done at the desk", he told me to take a letter request and a copy of my INE, that he contacted me in 24 hours to indicate that the process was ready, never My name is not even a confirmation email, they just cheated on me, but that is how they can with calls offering credit cards.
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Luis antonio Castro onofre on Google
★ ★ ★ ★ ★ Pésima atención a cliente,no saben resolverte dudas muy poco preparado e ineficiente el personal
Terrible customer service, they do not know how to solve your doubts very poorly prepared and inefficient staff
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Claudia Nieves on Google
★ ★ ★ ★ ★ PÉSIMA ATENCIÓN PARA UN EJECUTIVO... TARDE MAS DE 20 MIN EN PASAR LA EJECITIVA DE INICIO PASEANDO HABLANDO POR TELÉFONO Y SE SUPONE QUR ESTANDO EN PANDEMIA TIRNR QUE AGILIZAR... EN FIN
POOR ATTENTION FOR AN EXECUTIVE ... IT TAKES MORE THAN 20 MIN TO PASS THE START EXECUTIVE WALKING TALKING ON THE PHONE AND IT IS SUPPOSED TO BE IN TIRNR PANDEMIC TO SPEED UP ... IN THE END
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Yuri Guzman on Google
★ ★ ★ ★ ★ Pésimo servicio al cliente, ejecutivos platicando sin atender, de malas y te dificultan el tramite y no es la primera vez.
Lousy customer service, executives talking without paying attention, bad and they make the process difficult for you and it is not the first time.
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Enjoysi LaVidaEsBella on Google
★ ★ ★ ★ ★ Horrible atención , te hacen esperar afuera si vienes con ejecutivo sin personal que te dé atención o te resuelva dudas solo te dejan parados y tardas horas en que alguien se digne a salir , se ve que los ejecutivos están 2 desocupados y no nos pasan , fatal logística y atención solo se asoman sus cabezas como rezando que desistamos y nos vayamos pero por desgracia uno tiene que acudir por necesidad no por gusto, por está pésima atención haré mi portabilidad porque son tan ineptos al menos en esta sucursal es la cuarta vez en 3 semanas que pierdo aquí mi tiempo .
Horrible attention, they make you wait outside if you come with an executive without staff to give you attention or solve doubts, they just leave you standing and it takes hours for someone to deign to leave, it is seen that the executives are 2 unemployed and they do not pass us, fatal logistics and attention only stick their heads out as if praying that we give up and leave but unfortunately one has to go out of necessity not for pleasure, because of this lousy attention I will do my portability because they are so inept at least in this branch it is the fourth time in 3 Weeks I waste my time here.
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