Santander - El Palomar

Name: Santander - El Palomar
Address: Prol. Adolfo Lopez Mateos 1400 Local G15 al G17, esq. Paseo El Palomar Plaza, El Palomar, 45645 Jal., Mexico, Jal., 45645

2/5 ★ based on 8 reviews

Contact Santander

Address :	Prol. Adolfo Lopez Mateos 1400 Local G15 al G17, esq. Paseo El Palomar Plaza, El Palomar, 45645 Jal., Mexico
Phone :	📞 +88
Postal code :	45645
Website :	https://www.santander.com.mx/
Categories :	Bank ,
City :	Jal.

Prol. Adolfo Lopez Mateos 1400 Local G15 al G17, esq. Paseo El Palomar Plaza, El Palomar, 45645 Jal., Mexico

Best Bank in Mexico

F	Felix Ignacio Adame Esparza on Google ★ ★ ★ ★ ★ Ni contestan el teléfono y hasta se burlan de uno. Tuve que ir por qué ocupaba algo de ellos. No estaba listo y después me dan una tarjetita y me dicen hay está el teléfono y les digo, pero ni contestan. Y me dicen si contestamos hasta viene número de extensión y de todos modos ni contestaron. El servicio se ve bueno, pero para que quieren teléfono si ni contestan. They don't even answer the phone and even make fun of you. I had to go because I was occupying something of them. I wasn't ready and then they give me a little card and they tell me there's the phone and I tell them, but they don't even answer. And they tell me if we answer until the extension number comes and they didn't even answer anyway. The service looks good, but why do they want a phone if they don't answer?
C	Carlos Roberto Alvarado on Google ★ ★ ★ ★ ★ Fila mas larga que en las tortillas, 30 personas para 1 caja en servicio. Esto es reprobable, cansado y perdemos tiempo. Longer row than in the tortillas, 30 people for 1 box in service. This is reprehensible, tired and we waste time.
A	Ana Cristina Mejia Romero on Google ★ ★ ★ ★ ★ PÉSIMO SERVICIO. Después de esperar una hora haciendo fila para entrar a la surcursal, le dije al ejecutivo que da los turnos que necesitaba abrir un folio y que solo puede hacer eso la Sub-directora, pues me dio un turno para esperar ser atendida por un ejecutivo. Solo estaba él y otro "atendiendo" estaban viendo su celular, y tardaron más de 30 min en nombrar al primer cliente, volví a preguntar por la sub-directora porque no estaba atendiendo y me dijeron que ahorita salía, total que una hora y 10 min más me dijeron que se iba a tardar otros 20 min más en poder atender gente. Cómo porque la única persona que puede abrir folios no esta atendiendo? Porqué si desde un principio les dije que era ella quien podía realizar mi trámite no me dijeron que no iba a atender hasta después de hora y media?. Y no es la única sucursal que tiene tan mal servicio, en general SANTANDER es el peor banco con he conocido. TERRIBLE SERVICE. After waiting an hour in line to enter the branch office, I told the executive who takes turns that I needed to open a page and that only the Deputy Director can do that, since she gave me a turn to wait to be attended by an executive. There was only him and another "attending" they were looking at his cell phone, and it took more than 30 min to name the first client, I asked again for the assistant director because he was not attending and they told me that he was leaving right now, a total of an hour and 10 Min more they told me that it would take another 20 min more to be able to attend people. How because the only person who can open pages is not attending? Why if from the beginning I told them that she was the one who could carry out my procedure, they did not tell me that I was not going to attend until after an hour and a half? And it is not the only branch that has such bad service, in general SANTANDER is the worst bank I have ever met.
D	Danae Martín del campo on Google ★ ★ ★ ★ ★ Una atención personalizada, todos muy amables, me ayudaron mucho, estoy muy feliz con el servicio Personalized attention, everyone very friendly, they helped me a lot, I am very happy with the service
F	Fernanda Hernandez on Google ★ ★ ★ ★ ★ No, me gustó para nada, espero mas de 3 hrs y al final me comentaron que no pueden ayudarme en mi problema No, I didn't like it at all, I waited more than 3 hours and in the end they told me that they can't help me with my problem
R	Rafael Gutierrez ceballos on Google ★ ★ ★ ★ ★ Es un asco tardan horas y esta solo el banco, el personal atiende de mal modo como si te estuvieran haciendo un favor su cajero se comió mi dinero y tengo una semana queriendo recuperarlo y no dan respuesta It's disgusting, they take hours and there is only the bank, the staff treats you in a bad way as if they were doing you a favor, their cashier ate my money and I've been wanting to get it back for a week and they don't give an answer
A	Antonio Zarate on Google ★ ★ ★ ★ ★ El servicio es terrible, es el peor trato que he recibido, no puedes realizar ningún trámite, te envían a otras sucursales para que puedas realizar tus servicios. The service is terrible, it is the worst treatment I have received, you cannot carry out any paperwork, they send you to other branches so that you can carry out your services.
R	Rodrigo Gutierrez on Google ★ ★ ★ ★ ★ Pesimo servicio. Tardan horas en atender un problema. Terrible service. They take hours to deal with a problem.