SAT Tax Administration Service Yucatán - 97118 Mérida

The people there have always treated me well. The only problem is that I can never make an appointment. With so much space inside and outside, I don't consider the pandemic to be a good excuse! However, this must be more of a policy issued from CDMX because I have never had a problem with solving a tax issue there before.

Terrible service, the staff does not have the required training, they are rude, (although this is typical of government offices) It seems that they are doing you a favor by serving you, since one goes to pay taxes to the government and from that collection they are pay these bureaucrats. They do the data capture wrong and then they do not take responsibility, nobody is trained to do their job in this place

More than an hour and a half late for the appointment and the air does not work, a very unworthy office for the taxes charged by the government in which they invest besides buying votes?

Terrible I had an appointment for e.firma it turns out that in the process they put the files wrong and when I got home and tried to use them because they did not match I came back the next day and no one could help me that I have to make a new appointment when the error was they. I was attended by a very arrogant person named Mariano, do not forget that they are public servants

The time of the appointment is just for decoration, you will be on average two hours so come prepared to wait.

Like any government agency, you have to line up and wait. For e. Signature for the first time it is approximately 1 hour / hour and a half for the entire process. The man who attended me made a mistake when capturing my CURP and I had to correct it at the time, while they were already sending me to another appointment. To enter it is difficult to respect the healthy distance because they make you go through a uniform all glued ... when entering the air-conditioned building you have to wash your hands and use antibacterial gel and make another line. Afterwards, it is to be in the waiting room to be passed your turn and corresponding module where the healthy distance is not respected, the chairs are not far enough apart. In general, the process should be short but it does take a long time for things to verify and confirm the data. Moderate attention, it is not the best but it was a passable experience, they explained and resolved the few doubts that they generated at the time and in general, who treated me kindly (except entrance guards)

It's no use making an appointment if they don't respect it. They leave you waiting 2 and a half hours. I had an appointment at 3:00 pm and they attended me at 5:00 pm along with another person who had an appointment at 11:30 am. And as they mention zero accessible surveillance