Scotiabank Díaz Mirón - 91920 Veracruz

Terrible service. More than two hours to open a debit account

Good branch, the attention is fast most of the time it is not very busy, so I recommend it for you to carry out your banking transactions.

Very bad service from the staff, the day I went they gave a debit card to a person who was not. I went to request a card and they gave me the application to fill it out at home and take it the next day to deliver it, what bank does that!

Client mistreatment they took me out with the sailors, the receptionist Evangelina made me wait for about an hour and when they were about to hit 4, she told me that she was not going to attend to me, she gave poor service, I have money in investments withheld and to date I have not received They want to return, call Mexico and they tell me that they have to solve that for me in a branch and he just makes me go round and round today he told me that I was not going to attend, I called the navy and they took me out like a criminal as if I were going to steal when I am alone Asking for my money back, I tried to call the union to report that they did not want to attend to me and it became very tiresome and they took me out, they called public security and the sailors and I had a very bad time.

Terrible service, it is a mess they do not have a notebook where the customer signs up to wait their turn. The resectionist chooses which one goes first. This bank leaves much to be desired by processing a guaranteed card and always had unrecognized charges, always had to speak to Mexico and then had to go to the branch, which the executives never found, always as they were eating. Better I decided to cancel it so that they would give me my money back and they have put a lot of obstacles on me, when I paid off the card they told me that I had to wait 48 hours for the payment to be reflected, then I called Mexico to cancel it and they said I had to go to the branch after that I go to the branch they tell me that I have to wait another 48 hours for the call to give me my money back, and they told me not to go to the branch that they would speak to me well after I waited more 48 hours and since they did not speak to me I had to go back to go to the branch and it turns out that they can't give me my money because I have 2.00 pesos in favor and because they didn't call me and tell me that. So if I had waited until they spoke to me and a month had passed when I went to the branch they were going to get me with this 2.00 pesos in favor, well the good thing is that I went and now as they raised a procedure where I gave up the 2 pesos and it is time that they still do not give me an answer. So be careful if they are going to make an investment in this bank

TOMORROW SATURDAY THE BRANCH WILL BE OPEN

It has parking and there is immediate attention

Very good service and organization I touch k went the line. And they treated me super fast