Secretaria de Relaciones Exteriores - 86190 Villahermosa

I accept that did not have high expectations because of the bad reviews and bad experiences of other users, but at the least from my experience; It was an excellent service from the staff of the things they ask are - Certified birth certificate (make sure in advance that is discharged in the SIDEA with your correct and complete data) SRE stays with the record - Sheet supplementary data (fill legibly) - Deposit slip - Copy of INE and original - And the appointment confirmation 1st stage: We reviewed all papers And you get a sheet to move to train you, then you spend a window and make you some routine questions, often you do not hold your breath (if they have any problems with your data you send to call) if everything is in order then you wait until you are called to take the picture, and if there is no problem with the system or anything like that, wait a while what you call getting your PASSPORT !! That simple ? (in my case as the Internet I walked failing to make time from 11 am to 1 pm, they give you a card to re-enter your INE, and arriving arriving named me and gave me my passport)

I have read several experiences of this place and the truth is that it went very well for me. I arrived 20 minutes early and they let me in right away. All very friendly and efficient, from the girl who checks your documentation, the cop and the people at the counter. In my case, I processed a passport for the first time for my baby and it is necessary for both parents to present themselves. The pediatrician's record must be duly required, especially if it is from a private doctor. They put extreme vigilance on all data, stamps or signatures (be careful, as in banks, the signature must be the same as the one you made on your Prof. ID. Or you will have to attach a copy of your INE where you can see your signature current exactly equal to that of the constancy). If it is from a Public Health Institution, it is less of a hassle. Once the information is collated, the rest of the process is very fast. They interview the parents separately and proceed to take a photo of the minor; fingerprints, signature and photos of the parents. And voila, they send you around the plaza because the document is delivered to you the same day, but until 2:45 pm. In if the process is one hour approx. From there, to wait for the delivery. Oh, and it is the new passport format that they now deliver there. I recommend using appointments after 11 am, so you don't wait that long.

lousy service from the female public servant who receives at the door the people who are going to process their passport at the offices of the SRE Villahermosa, I don't have the name because they don't use their badge, it must be for a reason; today I do not let my daughter enter the facilities making her miss her appointment saying that because her temperature was high but I did not let her see what the thermometer marked and she did not want to take her temperature again, because she says that she only takes once. According to the public servant, who has nothing to do with her servant, she discussed the matter with the director of the Secretary of Foreign Affairs of Villahermosa and she told her not to allow her to enter, if that was the case, it is sad that these servants do not have the desire to serve. , if you don't like serving others, then better look for work as a winemaker so that you don't have contact with others. Hopefully they change that lousy staff.

The SRE offices in Tabasco are located within Plaza Estrada. Passport processing (first time) is very time consuming and tedious. So I recommend going mentally prepared, to spend more than 4 hours in the whole process. The only advantage is that the passport is delivered the same day. Due to the pandemic, you cannot enter accompanied, and you have to request an appointment on the SRE website.

The organization of the place leaves a lot to be desired. More than 3 hours waiting and there were people in front of me who were given the passport for an hour. Come prepared to endure because the process takes a long time.

Bad, very bad, I made my appointment at 11:10 a.m. and I spent more than 3 hours waiting to finish my procedure, and people from appointments from 12 o'clock onwards left much earlier than some more of us who have before eleven o'clock waiting to finish and no more. One does not come out because they call you at the window two or three times and one cannot go out to drink water or at least have lunch, it is already 3 in the afternoon and still nothing, I lost my transport to my town and my trip is more than 5 hours . Ptt net which is a bad bad experience worse, the public servants say that they only have a machine and that it does not work well but what happens is that they serve other people first before the one who arrives earlier making their appointment online