SEGURIDAD PUBLICA Y TRANSITO - 77727 Playa del Carmen

If you are a tourist and have rented a car, rest assured that they will stop you as soon as they see you. They will make any excuse, they will tell you that you have committed a traffic violation and they will start to scare you with the amount of the fine, withdrawal of your driving license ... all to get you to give them money. With the state police or national guard you will not have problems, these if they are very professional.

I was referred without a valid legal basis, none of the officers wanted to identify with me, I was treated in a degrading manner, they beat me, intimidated and humiliated me. After referring me and being ready to pay the fine, they refused and only took it upon themselves to hinder the whole process. What a shame that the people who are in charge of our protection and security are the ones you have to take care of. Sheer negligence with our "authorities"

Good evening! I want to make this comment because I want to acknowledge the work of an Officer named Argel Aguilar. I remember that was his name. He made me arrest on 10th street with 12 or 14 I do not remember what I am going to that the officer presented himself with great respect which surprised me and indicated my fault and for which I was detained. I carry out a small revision to the vehicle which I did not make. Why his procedure to a civilian was the most polite and he gave all the confidence as a citizen. Hopefully this changes and we respect each other and help as citizens to change all of this. Much respect between both parties Police and Citizens. Congratulations!! Argel Aguilar. And if they disrespect them then they are respectful. With all the authority they have. It's super good that they give them a good catorzos for lacking authority In other countries they respect them because Mexico cannot do the same. The good ones are Excellent Change and a lot of SUCCESS ???????? Step in Playa del Carmen Quintana Roo. MEXICO

I want to tell about my experience in Mexico with these people. As a tourist I felt violated, unprotected and powerless. My story is as follows: One night my sister was "arrested" for having less than a gram of marijuana in her backpack. I am called from this place. Upon arrival, they would not let me in, I had to wait 30 minutes outside without knowing what was happening and where my sister was. They let me pass only on the condition that I bring $ 200 in exchange for their release. Once inside, the municipal police told me that I should speak to the judge on duty, who treated me very badly, as did "the solidarity police." My fear and my nerves were uncontrollable but even so I stood firm, calmed down and asked them to tell me why they had deprived my minor sister of liberty. "The judge" explained to me that what happened was an administrative offense and that for that reason I had to pay said amount of money. I do not understand even today why for an administrative failure I and my sister must pay. To my mind, my sister was kidnapped, deprived of liberty, and while that was happening, a police officer kept his eyes on her, making her very uncomfortable, according to her, the policewomen treated her badly. The judge “asked me for the amount of money mentioned but since it did not arrive, he gave me a discount but beforehand he verbally mistreated me and threatened to deprive me of my liberty just for asking what law I protected them for such an outrage, he threatened me that if I did not pay, I was not going to release her until the next day, she refused to give me a receipt or a proof that I paid for her release, when I understood that it was not a legal arrest, I told her that I would give her everything I had to release her He gave me a discount of 150 dollars and 250 Mexican pesos. (All I could get) As a tourist I felt vulnerable and powerless, nobody gave me exact information, they gave us a horrible time. As Mexican policemen they stained the image of the Mexican people and their own inauguration. I love Mexico and its people who earn their living honestly but these people abuse their power, and steal money not only from tourists but also their own compatriots who earn money in good faith (because this money would have been destined to a good cause or the good work of others, it was money that would be spent in Mexico and for Mexico) My sister and I today are afraid to return to Mexico and we would not return because these people who are capable of doing anything, what they did called extortion and kidnapping. Chasing the tourist for some marijuana which is not illegal in possession, he was not smoking, he only had less than one gram in his personal and medicinal wallet. While they carry out the operations that are nothing more than armed robbery and express kidnapping, the objective should not be the tourist or the citizen. It is clear what they want and where their profit is. The money comes and goes. But their ethics and morals are tainted and word of mouth condemns them. I pray for you.

Thanks to all these comments and to the fact that one of my best friends, the Mexican police have detained him for no reason and demanded dollars to release him, I am not going to go to Playa del Carmen. It's a shame because I wanted to go but if you're a good person and you have to take care of the police there's something VERY wrong

Public Safety and Traffic, Playa del Carmen, Quintana Roo .. We always stay in Transit, this time I congratulate everyone. Today, Saturday, October 2, I came to renew type B driver's license, and it only took 7 minutes, being very kind and attentive. They did not ask me for any money and they were always polite and efficient. Thank you very much, keep it up congratulations