Sepomex - 77001 Chetumal

Thank you very much for the service! They took care of me quickly and well, I would definitely recommend this post office. Very good service.

A week ago we had a package and nothing entregrarme, flames and do not answer, go to the office and just tell you that the package has the dealer and should not take long to deliver, disgusting service.

I sent a package of clothes on the 8th and until today it has not arrived and it has been passed of the working days that are 8 days without counting Saturdays and Sundays. I need a quick answer I want to know if the packages are taken to your home or the person has to go x his package ???? otherwise if they already changed phone number let him know xq and dial the number q have pustop and nobody answers

They do not accept card payments, one person attends at the window and the rest of the staff "busy" more than an hour to receive a package, because the only person who attends the other window came out and did not occur to leave someone in their place I regret that there is such a bad service to the public, the speed and cost of shipping, excellent

The delivery men do not look for the address well, and they do not listen to you when you speak to them, terrible service.

In the post office of Mexico, there are also the international packages of MES and SAL registered. You can also have the opportunity to collect or withdraw cash, money orders, payments, among many other options, you can obtain more details of your shipments at the window than what the Internet page offers you. With what you can have a more exact date of the arrival of your package. That is, if it does not come with a guide number, you will most likely have to wait two months for your package to be available.

yesterday the delivery man threw the publication on the windshield, although it did not take a minute to leave the office where my vehicle was. Your obligation is to deliver by hand or address, not on the windshield

The facilities are in very general terms in good condition, I leave only one star for the terrible reception service that it currently has, they do not know the least in courtesy and respect for a client, it seems that they are doing you a favor and that I do not know He is paying them, although I agree that it is not necessary a lot of staff to attend this branch in particular because of the small city that is Chetumal compared to others in the republic stands out for the terrible attitude of the one who attends, it is one and it is always in bad , he answers in a rude way, he explains to you how if you were down because you did not fill something well as if you were up to your hat to say the least. I often go to this branch because it is necessary for me to make several shipments and because I do not see a case for paying exaggerated amounts in DHL or fedex but it is really annoying for one as a customer to face this type of people I hope this review reaches the Post Office and something can be done about it. Finally, I advise you to bring your manila paper, tape and pen to line and label your packages because they do not receive things if they are not lined and of course they will not give you to line there. I do not know if it is a new mail policy but I had not seen it implemented in another branch in the country.